# Prisma: Degraded Performance on Data Proxy

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-09 17:32 UTC · Resolved: 2023-03-13 19:01 UTC · Duration: 4 d
- Updates: 1
- [Vendor status page: https://www.prisma-status.com/incidents/3mrqrc32khdb](https://www.prisma-status.com/incidents/3mrqrc32khdb)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **resolved** 2023-03-13 19:01 UTC: We have a mitigation plan in place for the intermittent increased latency and degraded performance we have observed on the Data Proxy in the last week. We will be monitoring the situation and address any issues that surface through further investigations. If you need additional support, or are observing issues, please open a ticket after logging in at cloud.prisma.io

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/prisma/incidents/3mrqrc32khdb · Markdown: https://rewindex.com/company/prisma/incidents/3mrqrc32khdb.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/3mrqrc32khdb · Generated 2026-10-19T23:14:31.366Z