# Prisma: Falsely reported downtime due to status check errors

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-08-31 08:30 UTC · Resolved: 2022-08-31 08:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.prisma-status.com/incidents/23d76rd2mnfk](https://www.prisma-status.com/incidents/23d76rd2mnfk)
- [Company: Prisma](https://rewindex.com/company/prisma.md)

## Timeline of updates

- **resolved** 2022-08-31 08:30 UTC: Our automated status checks falsely reported a major and a partial Data Proxy outage for a couple of minutes. All systems were operational which is confirmed by our logs and secondary checks. We identified the problem with our status checks and fixed it.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/prisma/incidents/23d76rd2mnfk · Markdown: https://rewindex.com/company/prisma/incidents/23d76rd2mnfk.md · JSON: https://rewindex.com/api/v1/companies/prisma/incidents/23d76rd2mnfk · Generated 2026-10-20T00:02:33.100Z
