# Prisma in January 2024: incidents, uptime and changes

> Prisma in January 2024: 6 incidents on its status page (1 major or critical), 99.75% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Prisma’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/prisma/2024/01
Last updated: 2024-02-01T00:00:00Z

- Incidents posted: 6 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 1, none 4
- Uptime (vendor-reported): 99.75% free of major/critical incidents, 99.52% free of any incident; outage time 1 h 49 min, incident time 3 h 31 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2023](https://rewindex.com/company/prisma/2023/12.md) · Next: [February 2024](https://rewindex.com/company/prisma/2024/02.md) · [All months](https://rewindex.com/company/prisma/reports.md) · [Prisma](https://rewindex.com/company/prisma.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Accelerate disruption to new query engine starts](https://rewindex.com/company/prisma/incidents/cw88wsl15c6d.md) | major | 2024-01-09 18:29 UTC | 2024-01-09 20:18 UTC | 1.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Accelerate ap-northeast-2 region intermittent network issues in internal services](https://rewindex.com/company/prisma/incidents/58fjmn5ztdq6.md) | none | 2024-01-05 20:51 UTC | 2024-01-05 20:57 UTC | 6 min | resolved |
| [Suspected Accelerate Disruption - Investigating](https://rewindex.com/company/prisma/incidents/2zcjctzn8v93.md) | none | 2024-01-06 19:56 UTC | 2024-01-07 08:15 UTC | 12 h | resolved |
| [Suspected Accelerate Disruption - Investigating](https://rewindex.com/company/prisma/incidents/byvnw07skh0t.md) | none | 2024-01-07 18:29 UTC | 2024-01-08 07:35 UTC | 13 h | resolved |
| [Accelerate disruption to new query engine starts](https://rewindex.com/company/prisma/incidents/cw88wsl15c6d.md) | major | 2024-01-09 18:29 UTC | 2024-01-09 20:18 UTC | 1.8 h | resolved |
| [Suspected Accelerate Disruption - Investigating](https://rewindex.com/company/prisma/incidents/1pf5kn9pydk0.md) | none | 2024-01-19 14:34 UTC | 2024-01-19 14:39 UTC | 5 min | resolved |
| [Intermittent 500s Caused By Upstream Provider](https://rewindex.com/company/prisma/incidents/8x9djjkzv1pj.md) | minor | 2024-01-19 16:15 UTC | 2024-01-19 17:57 UTC | 1.7 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Network Maintenance: IPv6 Network Rollout](https://rewindex.com/company/prisma/incidents/wjpntvvr236p.md) | maintenance | 2024-01-25 14:47 UTC | 2024-01-26 14:51 UTC | 24 h | resolved |

## Cite this

Prisma posted 6 status incidents in January 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/prisma/2024/01
- Citation: Prisma, “Prisma in January 2024” (2024-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/prisma/2024/01 (CC BY 4.0).
- Markdown link: `[Prisma: Prisma in January 2024 (2024-01-01)](https://rewindex.com/company/prisma/2024/01)`


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Canonical: https://rewindex.com/company/prisma/2024/01 · Markdown: https://rewindex.com/company/prisma/2024/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:19:53.529Z