# Prisma in September 2023: incidents, uptime and changes

> Prisma in September 2023: 7 incidents on its status page (3 major or critical), 99.19% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Prisma’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/prisma/2023/09
Last updated: 2023-10-01T00:00:00Z

- Incidents posted: 7 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 2, none 2
- Uptime (vendor-reported): 99.19% free of major/critical incidents, 98.27% free of any incident; outage time 5 h 47 min, incident time 12 h 27 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/prisma/2023/06.md) · Next: [October 2023](https://rewindex.com/company/prisma/2023/10.md) · [All months](https://rewindex.com/company/prisma/reports.md) · [Prisma](https://rewindex.com/company/prisma.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Investigating reports of Data Proxy errors in us-east-1](https://rewindex.com/company/prisma/incidents/gzkrht0g73ng.md) | major | 2023-09-08 16:57 UTC | 2023-09-08 20:26 UTC | 3.5 h | resolved |
| [Certificate issues with Data Proxy](https://rewindex.com/company/prisma/incidents/kcdc8800n87f.md) | major | 2023-09-10 10:37 UTC | 2023-09-10 12:15 UTC | 1.6 h | resolved |
| [Increased Latency for Data Proxy](https://rewindex.com/company/prisma/incidents/33syd6bbdll7.md) | major | 2023-09-28 14:12 UTC | 2023-09-28 14:52 UTC | 40 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial outage on Data Proxy in us-east-1](https://rewindex.com/company/prisma/incidents/958zd6smt55h.md) | none | 2023-09-06 19:40 UTC | 2023-09-06 19:40 UTC | 0 min | resolved |
| [Investigating reports of Data Proxy errors in us-east-1](https://rewindex.com/company/prisma/incidents/gzkrht0g73ng.md) | major | 2023-09-08 16:57 UTC | 2023-09-08 20:26 UTC | 3.5 h | resolved |
| [Certificate issues with Data Proxy](https://rewindex.com/company/prisma/incidents/kcdc8800n87f.md) | major | 2023-09-10 10:37 UTC | 2023-09-10 12:15 UTC | 1.6 h | resolved |
| [Partial outage of Data Proxy in eu-central-1](https://rewindex.com/company/prisma/incidents/x738g9c48ctm.md) | none | 2023-09-11 17:12 UTC | 2023-09-11 17:12 UTC | 0 min | resolved |
| [Latency in the EU region.](https://rewindex.com/company/prisma/incidents/5c1zzhvjq909.md) | minor | 2023-09-13 11:39 UTC | 2023-09-13 14:04 UTC | 2.4 h | resolved |
| [Increased Latency for Data Proxy](https://rewindex.com/company/prisma/incidents/ykxs9tg2gp1g.md) | minor | 2023-09-13 15:32 UTC | 2023-09-13 19:47 UTC | 4.3 h | resolved |
| [Increased Latency for Data Proxy](https://rewindex.com/company/prisma/incidents/33syd6bbdll7.md) | major | 2023-09-28 14:12 UTC | 2023-09-28 14:52 UTC | 40 min | resolved |

## Cite this

Prisma posted 7 status incidents in September 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/prisma/2023/09
- Citation: Prisma, “Prisma in September 2023” (2023-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/prisma/2023/09 (CC BY 4.0).
- Markdown link: `[Prisma: Prisma in September 2023 (2023-09-01)](https://rewindex.com/company/prisma/2023/09)`


---
Canonical: https://rewindex.com/company/prisma/2023/09 · Markdown: https://rewindex.com/company/prisma/2023/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:20.688Z