# Postman: Workspaces are not loading

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-10-26 12:16 UTC · Resolved: 2023-10-26 12:58 UTC · Duration: 42 min
- Updates: 4 · Affected components: Postman Platform on Desktop, Postman Platform on Browser
- [Vendor status page: https://stspg.io/0lqgwpwntknx](https://stspg.io/0lqgwpwntknx)
- [Company: Postman](https://rewindex.com/company/postman.md)

## Summary

Postman reported a major outage affecting workspace loading, listing Postman Platform on Browser and Postman Platform on Desktop as affected components. It started at 2023-10-26 12:16 UTC and was resolved at 2023-10-26 12:58 UTC, lasting 42 min. Postman reported that mitigation restored workspace loading and reduced error rates; no specific cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-10-26 12:16 UTC: We are currently investigating reports of workspaces not loading from the Desktop apps
- **identified** 2023-10-26 12:23 UTC: We have identified the issue and have started taking mitigative actions. Workspaces are starting to load now.
- **monitoring** 2023-10-26 12:34 UTC: Error rates have reduced and we are receiving reports of workspaces functioning as expected. We are monitoring our systems.
- **resolved** 2023-10-26 12:58 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-10-26 12:16 UTC: [Major incident: Workspaces are not loading](https://rewindex.com/change/i3a0ef52696be12.md)


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Canonical: https://rewindex.com/company/postman/incidents/ttjny8611gr0 · Markdown: https://rewindex.com/company/postman/incidents/ttjny8611gr0.md · JSON: https://rewindex.com/api/v1/companies/postman/incidents/ttjny8611gr0 · Generated 2026-10-18T09:38:54.243Z