# Postman: Collection, Request, Example, Documentation creation/updations are not working.

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-26 14:52 UTC · Resolved: 2025-09-26 15:43 UTC · Duration: 51 min
- Updates: 5 · Affected components: Postman Platform on Desktop, US - Postman Platform on Desktop, Postman Platform on Browser, US - Postman Platform on Browser
- [Vendor status page: https://stspg.io/jjkd77shn56h](https://stspg.io/jjkd77shn56h)
- [Company: Postman](https://rewindex.com/company/postman.md)

## Summary

Postman reported a major outage affecting Collection, Request, Example and Documentation creation or updates on browser and desktop, including US components. It started at 2025-09-26 14:52 UTC and was resolved at 2025-09-26 15:43 UTC, lasting 51 min. Service recovered, but the root cause remained under investigation. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-09-26 14:52 UTC: Collection creates, updates, examples, documentations are not getting created.
- **identified** 2025-09-26 15:05 UTC: We have identified the issue and are working on mitigation
- **monitoring** 2025-09-26 15:31 UTC: The system have been recovered and we continue to monitor
- **monitoring** 2025-09-26 15:43 UTC: Collection, Request, Folder and Example creation working as expected. We are currently investigating the root cause of the issue.
- **resolved** 2025-09-26 15:43 UTC: This incident has been resolved. We are currently investigating the root cause of the issue.

## Rewindex changes for this incident

- 2025-09-26 14:52 UTC: [Major incident: Collection, Request, Example, Documentation creation/updations are not working.](https://rewindex.com/change/idaff433bd72088.md)


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Canonical: https://rewindex.com/company/postman/incidents/nr955pbnkwc5 · Markdown: https://rewindex.com/company/postman/incidents/nr955pbnkwc5.md · JSON: https://rewindex.com/api/v1/companies/postman/incidents/nr955pbnkwc5 · Generated 2026-10-18T12:22:50.839Z