# Postman: Api Builder flows are affected for US customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-10 18:01 UTC · Resolved: 2026-09-10 18:26 UTC · Duration: 25 min
- Updates: 5 · Affected components: API Builder, US - API Builder
- [Vendor status page: https://stspg.io/6yv2yxrqvnc6](https://stspg.io/6yv2yxrqvnc6)
- [Company: Postman](https://rewindex.com/company/postman.md)

## Summary

Postman reported a major outage affecting API Builder flows for US customers, starting 2026-09-10 18:01 UTC and resolved at 2026-09-10 18:26 UTC after 25 min. The team identified a database issue, applied a fix for database resources, and confirmed all scenarios had recovered. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-10 18:01 UTC: We are currently investigating this issue.
- **investigating** 2026-09-10 18:16 UTC: The team has identified an issue with the database and is working on a fix.
- **identified** 2026-09-10 18:17 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-09-10 18:17 UTC: A fix for the db resources has been applied and team is monitoring the service health
- **resolved** 2026-09-10 18:26 UTC: All scenarios have recovered and the issue is mitigated.

## Rewindex changes for this incident

- 2026-09-10 18:01 UTC: [Major incident: Api Builder flows are affected for US customers](https://rewindex.com/change/iede33f61977406.md)


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Canonical: https://rewindex.com/company/postman/incidents/j28ny2c82rr3 · Markdown: https://rewindex.com/company/postman/incidents/j28ny2c82rr3.md · JSON: https://rewindex.com/api/v1/companies/postman/incidents/j28ny2c82rr3 · Generated 2026-10-18T10:26:29.083Z