# Postman: Workspaces are not loading

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-08-26 10:08 UTC · Resolved: 2024-08-26 12:20 UTC · Duration: 2.2 h
- Updates: 6 · Affected components: Europe - Postman Platform on Desktop, Postman Platform on Desktop, Postman Platform on Desktop, US - Postman Platform on Desktop, Europe - Postman Platform on Browser, Postman Platform on Browser, Postman Platform on Browser, US - Postman Platform on Browser
- [Vendor status page: https://stspg.io/yddk1qvhf7w8](https://stspg.io/yddk1qvhf7w8)
- [Company: Postman](https://rewindex.com/company/postman.md)

## Summary

Postman workspaces failed to load in a major incident affecting browser and desktop platforms, including Europe and US components. It started at 2024-08-26 10:08 UTC and was resolved at 2024-08-26 12:20 UTC, lasting 2 h 11 min. Postman implemented a fix but did not state a cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-08-26 10:08 UTC: Investigating degraded performance for workspaces. We will continue to post frequent updates to indicate investigation progress.
- **investigating** 2024-08-26 10:58 UTC: We are continuing to investigate this issue.
- **investigating** 2024-08-26 11:31 UTC: We are still investigating this issue.
- **identified** 2024-08-26 11:49 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2024-08-26 12:10 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-08-26 12:20 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-08-26 10:08 UTC: [Major incident: Workspaces are not loading](https://rewindex.com/change/icdc265e2f07acc.md)


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Canonical: https://rewindex.com/company/postman/incidents/gcvjzq2dpf23 · Markdown: https://rewindex.com/company/postman/incidents/gcvjzq2dpf23.md · JSON: https://rewindex.com/api/v1/companies/postman/incidents/gcvjzq2dpf23 · Generated 2026-10-18T11:34:36.640Z