# Postman: Postman is not loading

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-12-05 09:03 UTC · Resolved: 2025-12-05 09:27 UTC · Duration: 24 min
- Updates: 4 · Affected components: Postman Integrations, US - Postman Integrations, API Specifications, US - API Specifications, Postman Monitors, US - Postman Monitors, Europe - Postman Login, Postman Login, Europe - Postman API, Postman API, Postman CLI, US - Postman CLI, Run Button, US - Run Button, Marketing Website, US - Marketing Website, Postman Mocks, US - Postman Mocks, Postman Login, US - Postman Login, Postman Support and  Community Forum, US - Postman Support and  Community Forum, Postman Interceptor, US - Postman Interceptor, Newman, US - Newman, Europe - Postman Search, Postman Search, Europe - Postman Platform on Desktop, Postman Platform on Desktop, Postman API Network (API Explore), US - Postman API Network (API Explore), Postman VS Code extension, US - Postman VS Code extension, Postman Platform on Desktop, US - Postman Platform on Desktop, Postman Search, US - Postman Search, Europe - Postman Platform on Browser, Postman Platform on Browser, Europe - Postman Mocks, Postman Mocks, API Builder, US - API Builder, Collection Runner, US - Collection Runner, Postman Learning Center and Documentation, US - Postman Learning Center and Documentation, Postman Platform on Browser, US - Postman Platform on Browser, Postbot, US - Postbot, Public Collection Documentation, US - Public Collection Documentation, Postman API, US - Postman API
- [Vendor status page: https://stspg.io/1whvgv1lrlbl](https://stspg.io/1whvgv1lrlbl)
- [Company: Postman](https://rewindex.com/company/postman.md)

## Summary

Postman was not loading for users in a critical outage affecting listed services in Europe and the US, starting 2025-12-05 09:03 UTC and resolved at 2025-12-05 09:27 UTC (computed duration: 23 min). Postman reported investigating increased error rates from a vendor and implemented a fix at 09:15 UTC. _(machine-written, sol)_
## Timeline of updates

- **identified** 2025-12-05 09:03 UTC: Postman is not loading for users. We are investigating increased error rates from one of our vendors.
- **identified** 2025-12-05 09:05 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2025-12-05 09:15 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-12-05 09:27 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-12-05 09:03 UTC: [Critical incident: Postman is not loading](https://rewindex.com/change/ic22508fbdede7e.md)


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Canonical: https://rewindex.com/company/postman/incidents/5zh356mvrj28 · Markdown: https://rewindex.com/company/postman/incidents/5zh356mvrj28.md · JSON: https://rewindex.com/api/v1/companies/postman/incidents/5zh356mvrj28 · Generated 2026-10-18T10:33:29.610Z