# Portkey: UI Features Disabled for Some Accounts

> Portkey status incident “UI Features Disabled for Some Accounts” on 2026-11-10: impact minor (vendor’s label), 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/portkey/incidents/1121205
Last updated: 2026-11-10T17:33:38Z

- Impact (vendor’s label): minor
- Status: ongoing · edited after publishing
- Started: 2026-11-10 17:00 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 3 · Affected components: Saas Control Plane
- Vendor status page: n/a
- [Company: Portkey](https://rewindex.com/company/portkey.md)

## Timeline of updates

- **degraded** 2026-11-10 17:00 UTC: We've identified that some feature flags may be missing from the UI for paid customers. We're reviewing this internally.
- **degraded** 2026-11-10 17:21 UTC: We've identified the root cause as an internal job being run. The UI should return to normal very soon.
- **degraded** 2026-11-10 17:32 UTC: The UI change has been rolled out and the UI should be coming back to normal now.

## Rewindex changes for this incident

- 2026-11-10 17:33 UTC: [Incident updated: UI Features Disabled for Some Accounts](https://rewindex.com/change/rb29563eb5b9e33.md)

## Cite this

Status incident (vendor impact label: minor) posted by Portkey, started 2026-11-10 17:00 UTC, not resolved, 3 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/portkey/incidents/1121205
- Citation: Portkey, “UI Features Disabled for Some Accounts” (2026-11-10 17:00 UTC). Archived by Rewindex: https://rewindex.com/company/portkey/incidents/1121205 (CC BY 4.0).
- Markdown link: `[Portkey: UI Features Disabled for Some Accounts (2026-11-10)](https://rewindex.com/company/portkey/incidents/1121205)`


---
Canonical: https://rewindex.com/company/portkey/incidents/1121205 · Markdown: https://rewindex.com/company/portkey/incidents/1121205.md · JSON: https://rewindex.com/api/v1/companies/portkey/incidents/1121205 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T17:38:09.858Z