# Plivo: Incoming Voice/SMS failures on some international DIDs

> Plivo status incident “Incoming Voice/SMS failures on some international DIDs” on 2018-01-16: impact minor (vendor’s label), 30 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/plivo/incidents/pj9gzcggv1l5
Last updated: 2018-01-16T16:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-01-16 16:00 UTC · Resolved: 2018-01-16 16:30 UTC · Duration: 30 min
- Updates: 1
- [Vendor status page: https://status.plivo.com/incidents/pj9gzcggv1l5](https://status.plivo.com/incidents/pj9gzcggv1l5)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **resolved** 2018-01-16 16:30 UTC: We have identified the issue to be a carrier-level downtime. Our carrier was able to resolve the issue at their end. Incoming SMS/calls to all international DIDs are now working fine without any issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Plivo, started 2018-01-16 16:00 UTC, resolved after 30 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/plivo/incidents/pj9gzcggv1l5
- Citation: Plivo, “Incoming Voice/SMS failures on some international DIDs” (2018-01-16 16:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/incidents/pj9gzcggv1l5 (CC BY 4.0).
- Markdown link: `[Plivo: Incoming Voice/SMS failures on some international DIDs (2018-01-16)](https://rewindex.com/company/plivo/incidents/pj9gzcggv1l5)`


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Canonical: https://rewindex.com/company/plivo/incidents/pj9gzcggv1l5 · Markdown: https://rewindex.com/company/plivo/incidents/pj9gzcggv1l5.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/pj9gzcggv1l5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:02:32.951Z