# Plivo: Payment service issue impacting SMS, MMS, Lookup APIs for the prepaid accounts.

> Plivo status incident “Payment service issue impacting SMS, MMS, Lookup APIs for the prepaid accounts.” on 2023-02-02: impact major (vendor’s label), 5.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/plivo/incidents/kpztqc9pv817
Last updated: 2023-02-02T17:46:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-02-02 12:49 UTC · Resolved: 2023-02-02 17:46 UTC · Duration: 5.0 h
- Updates: 1
- [Vendor status page: https://status.plivo.com/incidents/kpztqc9pv817](https://status.plivo.com/incidents/kpztqc9pv817)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **resolved** 2023-02-02 17:46 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by Plivo, started 2023-02-02 12:49 UTC, resolved after 5.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/plivo/incidents/kpztqc9pv817
- Citation: Plivo, “Payment service issue impacting SMS, MMS, Lookup APIs for the prepaid accounts.” (2023-02-02 12:49 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/incidents/kpztqc9pv817 (CC BY 4.0).
- Markdown link: `[Plivo: Payment service issue impacting SMS, MMS, Lookup APIs for the prepaid accounts. (2023-02-02)](https://rewindex.com/company/plivo/incidents/kpztqc9pv817)`


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Canonical: https://rewindex.com/company/plivo/incidents/kpztqc9pv817 · Markdown: https://rewindex.com/company/plivo/incidents/kpztqc9pv817.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/kpztqc9pv817 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:50:18.992Z