# Plivo: Outbound Voice API call failures

> Plivo status incident “Outbound Voice API call failures” on 2020-04-20: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/plivo/incidents/hs6l2mxsplb7
Last updated: 2020-04-20T00:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-04-20 00:30 UTC · Resolved: 2020-04-20 00:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.plivo.com/incidents/hs6l2mxsplb7](https://status.plivo.com/incidents/hs6l2mxsplb7)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **resolved** 2020-04-20 00:30 UTC: A couple of our customers experienced an issue while dispatching outbound Voice API calls, the calls were rejected stating "max call rate limit reached", this was due to malfunctioning of our call rate monitoring service. We have resolved the issue and actively monitoring it. Duration From: 20 April 12:15 AM UTC To: 20 April 03:10 AM UTC

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Plivo, started 2020-04-20 00:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/plivo/incidents/hs6l2mxsplb7
- Citation: Plivo, “Outbound Voice API call failures” (2020-04-20 00:30 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/incidents/hs6l2mxsplb7 (CC BY 4.0).
- Markdown link: `[Plivo: Outbound Voice API call failures (2020-04-20)](https://rewindex.com/company/plivo/incidents/hs6l2mxsplb7)`


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Canonical: https://rewindex.com/company/plivo/incidents/hs6l2mxsplb7 · Markdown: https://rewindex.com/company/plivo/incidents/hs6l2mxsplb7.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/hs6l2mxsplb7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:16:59.997Z