# Plivo: Carrier degradation India

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-02-01 13:53 UTC · Resolved: 2026-02-01 14:19 UTC · Duration: 25 min
- Updates: 3 · Affected components: Carrier Partners: Voice API - Voice, Asia, Voice, Asia, Carrier Partners: Zentrunk - SIP Trunking - SIP Trunking, Asia, SIP Trunking, Asia
- [Vendor status page: https://stspg.io/krq1kyntmp02](https://stspg.io/krq1kyntmp02)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **investigating** 2026-02-01 13:53 UTC: One of our carrier in India is observing minor call failures towards India phone numbers. A small percentage of phone numbers may experience call failures. We're actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com
- **investigating** 2026-02-01 13:54 UTC: We are continuing to investigate this issue.
- **resolved** 2026-02-01 14:19 UTC: The carrier has resolved the issue.


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Canonical: https://rewindex.com/company/plivo/incidents/dp7s9k3c1gyy · Markdown: https://rewindex.com/company/plivo/incidents/dp7s9k3c1gyy.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/dp7s9k3c1gyy · Generated 2026-10-20T00:52:45.355Z