# Plivo: Incident Report : Service degradation impacting incoming\outgoing Toll-Free SMS in US towards Verizon

> Plivo status incident “Incident Report : Service degradation impacting incoming\outgoing Toll-Free SMS in US towards Verizon” on 2018-11-06: impact minor (vendor’s label), 6.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/plivo/incidents/dgz5ldl9jphp
Last updated: 2018-11-06T06:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2018-11-06 00:13 UTC · Resolved: 2018-11-06 06:57 UTC · Duration: 6.7 h
- Updates: 1
- [Vendor status page: https://status.plivo.com/incidents/dgz5ldl9jphp](https://status.plivo.com/incidents/dgz5ldl9jphp)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **resolved** 2018-11-06 06:57 UTC: Our carrier partner has resolved issues impacting MO/MT latency for Verizon Customers. All services are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Plivo, started 2018-11-06 00:13 UTC, resolved after 6.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/plivo/incidents/dgz5ldl9jphp
- Citation: Plivo, “Incident Report : Service degradation impacting incoming\outgoing Toll-Free SMS in US towards Verizon” (2018-11-06 00:13 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/incidents/dgz5ldl9jphp (CC BY 4.0).
- Markdown link: `[Plivo: Incident Report : Service degradation impacting incoming\outgoing Toll-Free SMS in US towards Verizon (2018-11-06)](https://rewindex.com/company/plivo/incidents/dgz5ldl9jphp)`


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Canonical: https://rewindex.com/company/plivo/incidents/dgz5ldl9jphp · Markdown: https://rewindex.com/company/plivo/incidents/dgz5ldl9jphp.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/dgz5ldl9jphp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:59:39.748Z