# Plivo: Outbound Call Failures

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-02 13:40 UTC · Resolved: 2026-07-02 16:29 UTC · Duration: 2.8 h
- Updates: 3 · Affected components: Conference, Voice API - Conference, Endpoint calls (SIP), Voice API - Endpoint calls (SIP), Answering Machine detection, Voice API - Answering Machine detection, Text-to-Speech, Voice API - Text-to-Speech, Client Calls (Browser & Mobile), Voice API - Client Calls (Browser & Mobile), Transcription, Voice API - Transcription, BYOC, Voice API - BYOC, PSTN Calls, Voice API - PSTN Calls, Speech Recognition, Voice API - Speech Recognition, Recordings, Voice API - Recordings, REST APIs and XML, Voice API - REST APIs and XML
- [Vendor status page: https://stspg.io/b66mcv5kc2hk](https://stspg.io/b66mcv5kc2hk)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **investigating** 2026-07-02 13:40 UTC: Dear Valued Customer, We are currently experiencing a full outbound call outage. Our team is actively engaged and working to identify the root cause and restore service as quickly as possible. We will share our next update within 30 minutes, or sooner if there is a material change. For urgent concerns, please contact Plivo Support: https://support.plivo.com/hc/en-us
- **monitoring** 2026-07-02 13:45 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-07-02 16:29 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/plivo/incidents/c1d61tkdpkr2 · Markdown: https://rewindex.com/company/plivo/incidents/c1d61tkdpkr2.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/c1d61tkdpkr2 · Generated 2026-10-19T23:14:37.742Z