# Plivo: Incident Report : Service degradation impacting Incoming\Outgoing SMS in Mexico towards Telcel

> Plivo status incident “Incident Report : Service degradation impacting Incoming\Outgoing SMS in Mexico towards Telcel” on 2018-11-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/plivo/incidents/b9m77yp5v9xp
Last updated: 2018-11-03T21:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-11-03 21:00 UTC · Resolved: 2018-11-03 21:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.plivo.com/incidents/b9m77yp5v9xp](https://status.plivo.com/incidents/b9m77yp5v9xp)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **resolved** 2018-11-03 21:00 UTC: Dear Valued Customers, One of our carrier had a degraded performance affecting Incoming\\Outgoing SMS in Mexico towards Telcel . When did it happen? Start Time: 2018-11-03 21:00 UTC End Time: 2018-11-03 21:45 UTC What services were affected? Incoming\\Outgoing SMS along with DLR was delayed for the outage period as mentioned by the carrier. If you have any questions, please feel free to reach out to our support team. Please click on the following link to submit a support ticket: https://support.plivo.com/support/tickets/new

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Plivo, started 2018-11-03 21:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/plivo/incidents/b9m77yp5v9xp
- Citation: Plivo, “Incident Report : Service degradation impacting Incoming\Outgoing SMS in Mexico towards Telcel” (2018-11-03 21:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/incidents/b9m77yp5v9xp (CC BY 4.0).
- Markdown link: `[Plivo: Incident Report : Service degradation impacting Incoming\Outgoing SMS in Mexico towards Telcel (2018-11-03)](https://rewindex.com/company/plivo/incidents/b9m77yp5v9xp)`


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Canonical: https://rewindex.com/company/plivo/incidents/b9m77yp5v9xp · Markdown: https://rewindex.com/company/plivo/incidents/b9m77yp5v9xp.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/b9m77yp5v9xp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:43:40.706Z