# Plivo: Intermittent Inbound SIP Calls Failures

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-21 02:38 UTC · Resolved: 2025-04-21 03:07 UTC · Duration: 29 min
- Updates: 3 · Affected components: Endpoint calls (SIP), Voice API - Endpoint calls (SIP)
- [Vendor status page: https://stspg.io/7rpty1qlgzm6](https://stspg.io/7rpty1qlgzm6)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **investigating** 2025-04-21 02:38 UTC: Dear Valued Customer,  We are currently experiencing intermittent call failures impacting inbound SIP calls. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service. If you have any questions, please contact Plivo Support. https://support.plivo.com/hc/en-us
- **monitoring** 2025-04-21 03:07 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-04-21 03:07 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/plivo/incidents/9l5bk75hntzx · Markdown: https://rewindex.com/company/plivo/incidents/9l5bk75hntzx.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/9l5bk75hntzx · Generated 2026-10-20T00:08:23.435Z