# Plivo: Delivery delay on Inbound/Outbound MMS towards phone numbers in US and Canada

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-12 14:40 UTC · Resolved: 2025-02-12 17:11 UTC · Duration: 2.5 h
- Updates: 2 · Affected components: Carrier Partners: Messaging API - MMS, USA & Canada, MMS, USA & Canada
- [Vendor status page: https://stspg.io/n9198514pqf7](https://stspg.io/n9198514pqf7)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **investigating** 2025-02-12 14:40 UTC: Dear Valued Customer, Our carrier partner is currently observing Inbound/Outbound MMS delivery delays towards  phone numbers in the US and Canada regions. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us \#86111
- **resolved** 2025-02-12 17:11 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/plivo/incidents/87cd986kb286 · Markdown: https://rewindex.com/company/plivo/incidents/87cd986kb286.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/87cd986kb286 · Generated 2026-10-19T23:15:51.967Z