# Plivo: Issue with CDR processing

> Plivo status incident “Issue with CDR processing” on 2018-04-04: impact none (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/plivo/incidents/7jr58tyjn2xf
Last updated: 2018-04-04T01:32:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2018-04-04 00:07 UTC · Resolved: 2018-04-04 01:32 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.plivo.com/incidents/7jr58tyjn2xf](https://status.plivo.com/incidents/7jr58tyjn2xf)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **resolved** 2018-04-04 01:32 UTC: Our CDR service is back to normal now and processing call logs is working well. Unprocessed logs during the issue will be processed offline. We are resolving the issue and continue to monitor service health for a few more hours.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Plivo, started 2018-04-04 00:07 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/plivo/incidents/7jr58tyjn2xf
- Citation: Plivo, “Issue with CDR processing” (2018-04-04 00:07 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/incidents/7jr58tyjn2xf (CC BY 4.0).
- Markdown link: `[Plivo: Issue with CDR processing (2018-04-04)](https://rewindex.com/company/plivo/incidents/7jr58tyjn2xf)`


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Canonical: https://rewindex.com/company/plivo/incidents/7jr58tyjn2xf · Markdown: https://rewindex.com/company/plivo/incidents/7jr58tyjn2xf.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/7jr58tyjn2xf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:48:59.173Z