# Plivo: Incident Report :  Plivo SMS API (Outbound SMS)

> Plivo status incident “Incident Report : Plivo SMS API (Outbound SMS)” on 2019-03-08: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/plivo/incidents/4cygtg0jpyp8
Last updated: 2019-03-08T16:49:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-03-08 16:49 UTC · Resolved: 2019-03-08 16:49 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.plivo.com/incidents/4cygtg0jpyp8](https://status.plivo.com/incidents/4cygtg0jpyp8)
- [Company: Plivo](https://rewindex.com/company/plivo.md)

## Timeline of updates

- **resolved** 2019-03-08 16:49 UTC: Duration From: Mar 7 2019 08:00 am UTC To: Mar 8 2019 01:00 pm UTC Services affected List of services impacted: Plivo SMS API (Outbound SMS) Event Description At Mar 7 2019 08:00 am UTC a small percent of the SMS API traffic was routed to a new version of our API service with updated security policy (TLS-1-2-2017-01 ). This resulted in errors for a few API clients due to security related incompatibility. Corrective Action We have reverted the security policy and made it compatible with the previous version(ELBSecurityPolicy-2016-08). For any question or concern, please contact Plivo Support at https://support.plivo.com/support/home

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Plivo, started 2019-03-08 16:49 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/plivo/incidents/4cygtg0jpyp8
- Citation: Plivo, “Incident Report :  Plivo SMS API (Outbound SMS)” (2019-03-08 16:49 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/incidents/4cygtg0jpyp8 (CC BY 4.0).
- Markdown link: `[Plivo: Incident Report :  Plivo SMS API (Outbound SMS) (2019-03-08)](https://rewindex.com/company/plivo/incidents/4cygtg0jpyp8)`


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Canonical: https://rewindex.com/company/plivo/incidents/4cygtg0jpyp8 · Markdown: https://rewindex.com/company/plivo/incidents/4cygtg0jpyp8.md · JSON: https://rewindex.com/api/v1/companies/plivo/incidents/4cygtg0jpyp8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:21:22.702Z