# Plivo in October 2024: incidents, uptime and changes

> Plivo in October 2024: 17 incidents on its status page (1 major or critical), 99.13% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2024/10
Last updated: 2024-11-01T00:00:00Z

- Incidents posted: 17 (major/critical: 1) · Maintenance: 22
- By vendor impact label: major 1, minor 13, none 3
- Uptime (vendor-reported): 99.13% free of major/critical incidents, 39.98% free of any incident; outage time 6 h 28 min, incident time 18.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2024](https://rewindex.com/company/plivo/2024/09.md) · Next: [November 2024](https://rewindex.com/company/plivo/2024/11.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Call failure towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/ts04l90fg9np.md) | major | 2024-10-10 22:29 UTC | 2024-10-11 04:57 UTC | 6.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Request timeouts on SMS/MMS/Verify requests](https://rewindex.com/company/plivo/incidents/skyl2m4x8157.md) | none | 2024-10-01 13:35 UTC | 2024-10-01 13:38 UTC | 3 min | resolved |
| [Delay in processing 10DLC Campaign requests in US](https://rewindex.com/company/plivo/incidents/yjr2t2rs60lw.md) | minor | 2024-10-01 19:51 UTC | 2024-10-02 13:03 UTC | 17 h | resolved |
| [10DLC Campaign Registration Failure in US](https://rewindex.com/company/plivo/incidents/51q68srbbn8n.md) | minor | 2024-10-07 16:38 UTC | 2024-10-10 13:31 UTC | 3 d | resolved |
| [Toll Free verification request creation failure in the US](https://rewindex.com/company/plivo/incidents/fknqspw8kp3h.md) | minor | 2024-10-10 14:02 UTC | 2024-10-10 17:44 UTC | 3.7 h | resolved |
| [Call failure towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/ts04l90fg9np.md) | major | 2024-10-10 22:29 UTC | 2024-10-11 04:57 UTC | 6.5 h | resolved |
| [10DLC Campaign Registration Failure in US](https://rewindex.com/company/plivo/incidents/d1zxkjw2t98d.md) | minor | 2024-10-11 15:25 UTC | 2024-11-04 11:51 UTC | 24 d | resolved |
| [Intermittent failures on all Outbound SMS](https://rewindex.com/company/plivo/incidents/yz1r084644xv.md) | minor | 2024-10-15 06:15 UTC | 2024-10-15 07:00 UTC | 45 min | resolved |
| [Intermittent Verify request failures](https://rewindex.com/company/plivo/incidents/330pcs1wnk1k.md) | none | 2024-10-15 18:21 UTC | 2024-10-15 18:21 UTC | 0 min | resolved |
| [PHLO failures for subset of Plivo users](https://rewindex.com/company/plivo/incidents/lvhx0tct90fv.md) | none | 2024-10-17 03:29 UTC | 2024-10-17 03:29 UTC | 0 min | resolved |
| [Delivery delay on Inbound/Outbound MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/tlvx78p5rz26.md) | minor | 2024-10-19 03:09 UTC | 2024-10-19 06:15 UTC | 3.1 h | resolved |
| [Delivery delay on Outbound SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/g57xhb0vsvz1.md) | minor | 2024-10-21 11:25 UTC | 2024-10-21 19:32 UTC | 8.1 h | resolved |
| [Delivery delay on Outbound SMS towards AT&T Network phone numbers](https://rewindex.com/company/plivo/incidents/ky3cxp03dny6.md) | minor | 2024-10-22 21:57 UTC | 2024-10-22 22:40 UTC | 43 min | resolved |
| [Delivery delay on Inbound/Outbound MMS towards T-Mobile phone numbers in US and Canada](https://rewindex.com/company/plivo/incidents/l58m7tr1hn25.md) | minor | 2024-10-24 07:46 UTC | 2024-10-24 08:11 UTC | 25 min | resolved |
| [Delivery delay on Inbound/Outbound SMS towards US and Canada phone numbers.](https://rewindex.com/company/plivo/incidents/pgxr7xp0hzdc.md) | minor | 2024-10-24 14:42 UTC | 2024-10-24 18:35 UTC | 3.9 h | resolved |
| [Delivery delay on Inbound/Outbound MMS towards US phone numbers.](https://rewindex.com/company/plivo/incidents/d00f75wjy3wx.md) | minor | 2024-10-24 16:21 UTC | 2024-11-12 19:48 UTC | 19 d | resolved |
| [Delivery report delays on toll-free SMS towards Verizon phone numbers in US](https://rewindex.com/company/plivo/incidents/ftyqs32szcql.md) | minor | 2024-10-30 16:27 UTC | 2024-10-31 08:15 UTC | 16 h | resolved |
| [Delivery report delays on toll-free MMS towards Verizon phone numbers in US](https://rewindex.com/company/plivo/incidents/p9f9r9rcbx44.md) | minor | 2024-10-31 03:26 UTC | 2024-10-31 07:39 UTC | 4.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/gcvx74pbz2n9.md) | maintenance | 2024-10-03 03:00 UTC | 2024-10-03 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/dcw248x2l58l.md) | maintenance | 2024-10-03 04:00 UTC | 2024-10-03 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests in US](https://rewindex.com/company/plivo/incidents/w2109jmvhzt5.md) | maintenance | 2024-10-07 04:30 UTC | 2024-10-07 12:00 UTC | 7.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS towards the Canada phone numbers](https://rewindex.com/company/plivo/incidents/tgkjss7tv30z.md) | maintenance | 2024-10-08 04:00 UTC | 2024-10-08 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests in US](https://rewindex.com/company/plivo/incidents/plvmsrwg5bk2.md) | maintenance | 2024-10-10 01:30 UTC | 2024-10-10 04:00 UTC | 2.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/ltq6cfmj5dng.md) | maintenance | 2024-10-10 03:00 UTC | 2024-10-10 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/2hk725v02drw.md) | maintenance | 2024-10-10 03:01 UTC | 2024-10-10 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS towards the Canada phone numbers](https://rewindex.com/company/plivo/incidents/yvlksk292p13.md) | maintenance | 2024-10-10 04:00 UTC | 2024-10-10 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound tollfree SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/bbtv9xvt38zs.md) | maintenance | 2024-10-10 04:30 UTC | 2024-10-10 10:33 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/m77ngmmmy416.md) | maintenance | 2024-10-14 11:00 UTC | 2024-10-14 12:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/6vydhzy4bvw3.md) | maintenance | 2024-10-15 11:00 UTC | 2024-10-15 12:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/pbs97332v4th.md) | maintenance | 2024-10-17 03:00 UTC | 2024-10-17 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/rzcdg1phvw5y.md) | maintenance | 2024-10-17 08:00 UTC | 2024-10-17 10:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS and SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/5tfxmhskf1wc.md) | maintenance | 2024-10-18 03:00 UTC | 2024-10-18 10:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/nrvxj95r1lgb.md) | maintenance | 2024-10-21 07:00 UTC | 2024-10-23 12:00 UTC | 2 d | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS and SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/ttsh45zfxjlr.md) | maintenance | 2024-10-22 04:00 UTC | 2024-10-22 10:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS and SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/nj4rn9420vrc.md) | maintenance | 2024-10-23 06:00 UTC | 2024-10-23 10:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/gcmrxzjkkc7x.md) | maintenance | 2024-10-24 03:00 UTC | 2024-10-24 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Maintenance on Plivo Central Redis Cluster](https://rewindex.com/company/plivo/incidents/9zgfxp834rzf.md) | maintenance | 2024-10-27 05:30 UTC | 2024-10-27 07:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/wqw651z571ym.md) | maintenance | 2024-10-30 04:30 UTC | 2024-10-30 07:00 UTC | 2.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Voice Calls in the Singapore region](https://rewindex.com/company/plivo/incidents/8mc21j1wc7py.md) | maintenance | 2024-10-30 14:00 UTC | 2024-10-30 17:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS and MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/2zrv8vkg260p.md) | maintenance | 2024-10-31 03:00 UTC | 2024-10-31 07:00 UTC | 4.0 h | resolved |

## Cite this

Plivo posted 17 status incidents in October 2024 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2024/10
- Citation: Plivo, “Plivo in October 2024” (2024-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2024/10 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in October 2024 (2024-10-01)](https://rewindex.com/company/plivo/2024/10)`


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Canonical: https://rewindex.com/company/plivo/2024/10 · Markdown: https://rewindex.com/company/plivo/2024/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:28.187Z