# Plivo in May 2024: incidents, uptime and changes > Plivo in May 2024: 10 incidents on its status page (1 major or critical), 99.90% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages. Canonical: https://rewindex.com/company/plivo/2024/05 Last updated: 2024-06-01T00:00:00Z - Incidents posted: 10 (major/critical: 1) · Maintenance: 18 - By vendor impact label: major 1, minor 7, none 2 - Uptime (vendor-reported): 99.90% free of major/critical incidents, 68.40% free of any incident; outage time 44 min, incident time 9.8 days - Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0 - Previous month: [April 2024](https://rewindex.com/company/plivo/2024/04.md) · Next: [June 2024](https://rewindex.com/company/plivo/2024/06.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md) _Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._ ## Major and critical incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [Failures on outbound SMS on Plivo SMS API](https://rewindex.com/company/plivo/incidents/m2x09c48n0vh.md) | major | 2024-05-23 04:58 UTC | 2024-05-23 05:42 UTC | 44 min | resolved | ## All incidents | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [SMS Delay towards Verizon from US phone numbers.](https://rewindex.com/company/plivo/incidents/z0hlvcw2jqnk.md) | minor | 2024-05-02 05:51 UTC | 2024-05-02 06:59 UTC | 1.1 h | resolved | | [Service Degradation on Outbound SMS & MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/f9mr1l8njxk2.md) | minor | 2024-05-02 21:47 UTC | 2024-05-03 14:59 UTC | 17 h | resolved | | [Service Degradation on Inbound/Outbound Toll-Free SMS & MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/tq8nlk3q9kzp.md) | minor | 2024-05-03 18:23 UTC | 2024-05-09 23:11 UTC | 6 d | resolved | | [Delivery Delay on Outbound SMS towards South Africa phone numbers](https://rewindex.com/company/plivo/incidents/x3p9kcvwky3b.md) | minor | 2024-05-13 03:49 UTC | 2024-05-13 07:44 UTC | 3.9 h | resolved | | [Delivery delay on Outbound Tollfree MMS towards T-Mobile phone numbers in the US.](https://rewindex.com/company/plivo/incidents/z6jr10qb934k.md) | minor | 2024-05-16 15:44 UTC | 2024-05-16 22:44 UTC | 7.0 h | resolved | | [Intermittent Call failure in the India region towards JIO phone numbers](https://rewindex.com/company/plivo/incidents/x96slpwk7sbt.md) | minor | 2024-05-17 08:20 UTC | 2024-05-17 11:39 UTC | 3.3 h | resolved | | [Failures on outbound SMS on Plivo SMS API](https://rewindex.com/company/plivo/incidents/m2x09c48n0vh.md) | major | 2024-05-23 04:58 UTC | 2024-05-23 05:42 UTC | 44 min | resolved | | [Potential call failure issues for customers in India towards Mumbai phone numbers](https://rewindex.com/company/plivo/incidents/7w6y0ry8bdym.md) | none | 2024-05-23 12:57 UTC | 2024-05-23 13:13 UTC | 16 min | resolved | | [Intermittent failure with email delivery from Plivo Console](https://rewindex.com/company/plivo/incidents/twjlmjp1tgn2.md) | minor | 2024-05-27 13:58 UTC | 2024-05-27 18:54 UTC | 4.9 h | resolved | | [Intermittent failure with email delivery from Plivo Console](https://rewindex.com/company/plivo/incidents/t1yhwbzl9v4s.md) | none | 2024-05-31 08:24 UTC | 2024-05-31 10:45 UTC | 2.4 h | resolved | ## Maintenance | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status | | --- | --- | --- | --- | --- | --- | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/2ygd9hv7ry9x.md) | maintenance | 2024-05-02 03:00 UTC | 2024-05-02 07:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Voice Calls in the Singapore region.](https://rewindex.com/company/plivo/incidents/y4v435tq9d6g.md) | maintenance | 2024-05-08 16:00 UTC | 2024-05-08 20:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS/MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/pbz1ml3gw6sd.md) | maintenance | 2024-05-09 03:00 UTC | 2024-05-09 07:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS and MMS towards US phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/kskbr67jl7df.md) | maintenance | 2024-05-09 05:00 UTC | 2024-05-09 09:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound toll-free MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/160n1mrbxfs6.md) | maintenance | 2024-05-10 02:00 UTC | 2024-05-10 03:00 UTC | 1.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound toll-free SMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/22s8799csv7n.md) | maintenance | 2024-05-13 04:30 UTC | 2024-05-13 10:30 UTC | 6.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Toll-Free SMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/sgnz1ppp9yhs.md) | maintenance | 2024-05-14 09:00 UTC | 2024-05-14 11:00 UTC | 2.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on processing 10DLC requests : US and Canada](https://rewindex.com/company/plivo/incidents/mbq29rh5wyn4.md) | maintenance | 2024-05-15 05:30 UTC | 2024-05-15 12:00 UTC | 6.5 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS/MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/j8tnb8wkjlfz.md) | maintenance | 2024-05-16 03:00 UTC | 2024-05-16 07:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound toll-free SMS towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/fvgvmg0xc43c.md) | maintenance | 2024-05-17 08:30 UTC | 2024-05-17 11:00 UTC | 2.5 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound/outbound SMS and MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/r6v4sv1hzzbg.md) | maintenance | 2024-05-21 06:00 UTC | 2024-05-21 10:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS and MMS towards US phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/66420bvpr4n3.md) | maintenance | 2024-05-22 05:00 UTC | 2024-05-22 11:00 UTC | 6.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS/MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/0pkhbvsjgfh3.md) | maintenance | 2024-05-23 03:00 UTC | 2024-05-23 07:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/rdq3qrsfr0k3.md) | maintenance | 2024-05-28 05:00 UTC | 2024-05-28 10:00 UTC | 5.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/h6shkv9z5v8k.md) | maintenance | 2024-05-29 05:00 UTC | 2024-05-29 10:00 UTC | 5.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Tollfree SMS/MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/lfslt141xt88.md) | maintenance | 2024-05-30 03:00 UTC | 2024-05-30 07:00 UTC | 4.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers : Dallas](https://rewindex.com/company/plivo/incidents/hgdlqpbgw7rz.md) | maintenance | 2024-05-30 05:00 UTC | 2024-05-30 10:00 UTC | 5.0 h | resolved | | [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound tollfree SMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/mynt5w103rht.md) | maintenance | 2024-05-31 09:00 UTC | 2024-05-31 11:00 UTC | 2.0 h | resolved | ## Cite this Plivo posted 10 status incidents in May 2024 (1 major or critical); 0 price changes and 0 notable page changes observed. - Canonical URL: https://rewindex.com/company/plivo/2024/05 - Citation: Plivo, “Plivo in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2024/05 (CC BY 4.0). - Markdown link: `[Plivo: Plivo in May 2024 (2024-05-01)](https://rewindex.com/company/plivo/2024/05)` --- Canonical: https://rewindex.com/company/plivo/2024/05 · Markdown: https://rewindex.com/company/plivo/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:25.691Z