# Plivo in September 2023: incidents, uptime and changes

> Plivo in September 2023: 10 incidents on its status page (1 major or critical), 99.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2023/09
Last updated: 2023-10-01T00:00:00Z

- Incidents posted: 10 (major/critical: 1) · Maintenance: 3
- By vendor impact label: major 1, minor 9
- Uptime (vendor-reported): 99.91% free of major/critical incidents, 79.30% free of any incident; outage time 35 min, incident time 6.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2023](https://rewindex.com/company/plivo/2023/08.md) · Next: [October 2023](https://rewindex.com/company/plivo/2023/10.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Failure in processing PHLO Summary logs](https://rewindex.com/company/plivo/incidents/xpk4x5fkm34d.md) | major | 2023-09-01 04:43 UTC | 2023-09-01 05:18 UTC | 35 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Failure in processing PHLO Summary logs](https://rewindex.com/company/plivo/incidents/xpk4x5fkm34d.md) | major | 2023-09-01 04:43 UTC | 2023-09-01 05:18 UTC | 35 min | resolved |
| [Delivery delay on Inbound/Outbound toll-free SMS/MMS towards the US and Canada phone numbers : AT&T](https://rewindex.com/company/plivo/incidents/59b9822kd88v.md) | minor | 2023-09-01 15:29 UTC | 2023-09-01 23:24 UTC | 7.9 h | resolved |
| [Call connection delays on inbound\\outbound voice calls towards US phone numbers](https://rewindex.com/company/plivo/incidents/hzcbjpytj8n2.md) | minor | 2023-09-07 17:05 UTC | 2023-09-07 22:07 UTC | 5.0 h | resolved |
| [Delivery delay on Outbound SMS towards France phone numbers](https://rewindex.com/company/plivo/incidents/p7ggn16fq2rp.md) | minor | 2023-09-12 08:58 UTC | 2023-09-12 09:37 UTC | 39 min | resolved |
| [Delivery delay on Inbound/Outbound regular SMS towards South Africa phone numbers](https://rewindex.com/company/plivo/incidents/n0y9x0z3dbr7.md) | minor | 2023-09-19 07:27 UTC | 2023-09-19 19:37 UTC | 12 h | resolved |
| [Delivery delay on Inbound/Outbound regular SMS towards South Africa phone numbers](https://rewindex.com/company/plivo/incidents/n6pqcpg3jqxn.md) | minor | 2023-09-22 06:43 UTC | 2023-09-25 05:02 UTC | 3 d | resolved |
| [Intermittent failures in processing auto payments](https://rewindex.com/company/plivo/incidents/2hzhs0dr2cky.md) | minor | 2023-09-22 16:01 UTC | 2023-09-22 21:00 UTC | 5.0 h | resolved |
| [Delivery delay on Inbound/Outbound regular SMS towards South Africa phone numbers](https://rewindex.com/company/plivo/incidents/zcpk0jycgkq7.md) | minor | 2023-09-26 10:37 UTC | 2023-09-28 08:36 UTC | 46 h | resolved |
| [SMS & MMS delivery failures on US phone numbers](https://rewindex.com/company/plivo/incidents/8mcz7zqd4273.md) | minor | 2023-09-28 16:00 UTC | 2023-09-28 18:55 UTC | 2.9 h | resolved |
| [Delivery delay on Toll-free SMS towards T-mobile numbers in US](https://rewindex.com/company/plivo/incidents/j60cythvcv8c.md) | minor | 2023-09-29 16:48 UTC | 2023-09-29 20:15 UTC | 3.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on Plivo PHLO Cluster](https://rewindex.com/company/plivo/incidents/c2xpmvpccz5c.md) | maintenance | 2023-09-11 07:30 UTC | 2023-09-11 08:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/0pbfhxhlmhb5.md) | maintenance | 2023-09-19 09:00 UTC | 2023-09-19 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Removing exposure of port 80 on api.plivo.com](https://rewindex.com/company/plivo/incidents/8g1c3bsfyw28.md) | maintenance | 2023-09-25 06:30 UTC | 2023-09-25 07:30 UTC | 1.0 h | resolved |

## Cite this

Plivo posted 10 status incidents in September 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2023/09
- Citation: Plivo, “Plivo in September 2023” (2023-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2023/09 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in September 2023 (2023-09-01)](https://rewindex.com/company/plivo/2023/09)`


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Canonical: https://rewindex.com/company/plivo/2023/09 · Markdown: https://rewindex.com/company/plivo/2023/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:08:49.312Z