# Plivo in July 2023: incidents, uptime and changes

> Plivo in July 2023: 7 incidents on its status page (2 major or critical), 99.69% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2023/07
Last updated: 2023-08-01T00:00:00Z

- Incidents posted: 7 (major/critical: 2) · Maintenance: 19
- By vendor impact label: major 2, minor 5
- Uptime (vendor-reported): 99.69% free of major/critical incidents, 97.13% free of any incident; outage time 2 h 14 min, incident time 21 h 17 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/plivo/2023/06.md) · Next: [August 2023](https://rewindex.com/company/plivo/2023/08.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent failures on console for "Invite users"](https://rewindex.com/company/plivo/incidents/jbtsyp7r8z4y.md) | major | 2023-07-15 06:31 UTC | 2023-07-15 07:02 UTC | 31 min | resolved |
| [Intermittent Call failures due to downstream carrier issues in India Region](https://rewindex.com/company/plivo/incidents/bd6gvbk1bsz7.md) | major | 2023-07-22 21:56 UTC | 2023-07-22 23:39 UTC | 1.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery delay on Inbound/Outbound toll-free SMS/MMS towards the US and Canada phone numbers : AT&T](https://rewindex.com/company/plivo/incidents/l7pz0xzhmh09.md) | minor | 2023-07-06 17:04 UTC | 2023-07-06 19:38 UTC | 2.6 h | resolved |
| [Intermittent failures on console for "Invite users"](https://rewindex.com/company/plivo/incidents/jbtsyp7r8z4y.md) | major | 2023-07-15 06:31 UTC | 2023-07-15 07:02 UTC | 31 min | resolved |
| [Delivery delay on Outbound toll-free SMS in US towards AT&T numbers](https://rewindex.com/company/plivo/incidents/nrvsd871c7x2.md) | minor | 2023-07-21 17:17 UTC | 2023-07-21 19:51 UTC | 2.6 h | resolved |
| [Intermittent Call failures due to downstream carrier issues in India Region](https://rewindex.com/company/plivo/incidents/bd6gvbk1bsz7.md) | major | 2023-07-22 21:56 UTC | 2023-07-22 23:39 UTC | 1.7 h | resolved |
| [Two-way call failures on the Zentrunk](https://rewindex.com/company/plivo/incidents/t92lg1j4wtkx.md) | minor | 2023-07-26 08:30 UTC | 2023-07-26 08:30 UTC | 0 min | resolved |
| [Delivery delay on Inbound/Outbound toll-free SMS/MMS towards the US and Canada phone numbers : AT&T](https://rewindex.com/company/plivo/incidents/ynr6l9d4by8w.md) | minor | 2023-07-26 16:27 UTC | 2023-07-26 18:15 UTC | 1.8 h | resolved |
| [Delivery delay on Toll-free SMS in US towards AT&T phone numbers](https://rewindex.com/company/plivo/incidents/jytblx9hx418.md) | minor | 2023-07-28 17:19 UTC | 2023-07-29 05:25 UTC | 12 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance on Plivo CDR DB](https://rewindex.com/company/plivo/incidents/lnnlycv6zdhw.md) | maintenance | 2023-07-02 03:30 UTC | 2023-07-02 07:32 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/xqn4j340q4qr.md) | maintenance | 2023-07-06 03:00 UTC | 2023-07-06 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way SMS towards Germany, Ireland and South Africa phone numbers](https://rewindex.com/company/plivo/incidents/w6lwg5hpkg4v.md) | maintenance | 2023-07-07 19:00 UTC | 2023-07-07 23:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/hrzncwcztbk7.md) | maintenance | 2023-07-11 21:01 UTC | 2023-07-11 22:00 UTC | 59 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/53cr9ff45vc4.md) | maintenance | 2023-07-13 03:00 UTC | 2023-07-13 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Voice Calls in the Singapore region](https://rewindex.com/company/plivo/incidents/w5zgq6hd3bhx.md) | maintenance | 2023-07-14 14:01 UTC | 2023-07-14 16:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Maintenance on Plivo Redis Cluster](https://rewindex.com/company/plivo/incidents/3vw2251t0m28.md) | maintenance | 2023-07-15 04:30 UTC | 2023-07-15 05:32 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/wzttgv85fs9p.md) | maintenance | 2023-07-18 09:00 UTC | 2023-07-18 11:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/qqk3x71l141b.md) | maintenance | 2023-07-20 03:00 UTC | 2023-07-20 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way MMS towards Chicago, Los Angeles and Dallas phone numbers](https://rewindex.com/company/plivo/incidents/xqm8p8yf88gd.md) | maintenance | 2023-07-20 04:01 UTC | 2023-07-20 20:01 UTC | 16 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS in US towards AT&T numbers](https://rewindex.com/company/plivo/incidents/8w9rsyms00p3.md) | maintenance | 2023-07-24 03:00 UTC | 2023-07-24 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Maintenance on Plivo console Redis Cluster.](https://rewindex.com/company/plivo/incidents/85nqcmq15tdl.md) | maintenance | 2023-07-24 04:01 UTC | 2023-07-24 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS in US towards AT&T numbers](https://rewindex.com/company/plivo/incidents/shk9l97qzgqf.md) | maintenance | 2023-07-25 03:01 UTC | 2023-07-25 09:01 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS in US towards AT&T numbers](https://rewindex.com/company/plivo/incidents/c55g87t7pr2r.md) | maintenance | 2023-07-26 00:00 UTC | 2023-07-26 07:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/91tb21v36y52.md) | maintenance | 2023-07-27 03:00 UTC | 2023-07-27 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS in US towards AT&T numbers](https://rewindex.com/company/plivo/incidents/fglq5c1kpb3s.md) | maintenance | 2023-07-27 03:00 UTC | 2023-07-27 09:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS in US towards AT&T numbers](https://rewindex.com/company/plivo/incidents/212m0697dmw2.md) | maintenance | 2023-07-28 03:00 UTC | 2023-07-28 09:02 UTC | 6.0 h | resolved |
| [\[Scheduled\] Maintenance on Plivo PHLO Database](https://rewindex.com/company/plivo/incidents/65c326ph2nk0.md) | maintenance | 2023-07-29 04:31 UTC | 2023-07-29 07:08 UTC | 2.6 h | resolved |
| [\[Scheduled\] Maintenance on Plivo PHLO Database](https://rewindex.com/company/plivo/incidents/971587t0bfs7.md) | maintenance | 2023-07-30 06:30 UTC | 2023-07-30 07:39 UTC | 1.1 h | resolved |

## Cite this

Plivo posted 7 status incidents in July 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2023/07
- Citation: Plivo, “Plivo in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2023/07 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in July 2023 (2023-07-01)](https://rewindex.com/company/plivo/2023/07)`


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Canonical: https://rewindex.com/company/plivo/2023/07 · Markdown: https://rewindex.com/company/plivo/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:08:55.153Z
