# Plivo in January 2023: incidents, uptime and changes

> Plivo in January 2023: 10 incidents on its status page (1 major or critical), 99.77% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2023/01
Last updated: 2023-02-01T00:00:00Z

- Incidents posted: 10 (major/critical: 1) · Maintenance: 11
- By vendor impact label: critical 1, minor 8, none 1
- Uptime (vendor-reported): 99.77% free of major/critical incidents, 84.70% free of any incident; outage time 1 h 40 min, incident time 4.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2022](https://rewindex.com/company/plivo/2022/12.md) · Next: [February 2023](https://rewindex.com/company/plivo/2023/02.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated error rates for Plivo Console](https://rewindex.com/company/plivo/incidents/cd4mmqm49gq3.md) | critical | 2023-01-23 18:28 UTC | 2023-01-23 20:08 UTC | 1.7 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent Voice API call failures in US-east region](https://rewindex.com/company/plivo/incidents/1jxw49h0n9vx.md) | minor | 2023-01-01 08:21 UTC | 2023-01-01 08:39 UTC | 18 min | resolved |
| [Delivery delay on inbound  SMS towards the US  phone numbers](https://rewindex.com/company/plivo/incidents/1thy4tjcgh59.md) | minor | 2023-01-06 08:03 UTC | 2023-01-06 14:38 UTC | 6.6 h | resolved |
| [Delays in processing long code requests under 10DLC : United States](https://rewindex.com/company/plivo/incidents/0fgjx1zhp3zt.md) | minor | 2023-01-19 14:54 UTC | 2023-01-19 23:13 UTC | 8.3 h | resolved |
| [Degraded service on Plivo Console - Zentrunk & Phone Number Page](https://rewindex.com/company/plivo/incidents/38rny4x0kldy.md) | minor | 2023-01-20 07:51 UTC | 2023-01-20 10:37 UTC | 2.8 h | resolved |
| [Inbound call failure towards the US phone numbers in Evansville, IN](https://rewindex.com/company/plivo/incidents/2pwtml1yhmd8.md) | minor | 2023-01-21 03:42 UTC | 2023-01-23 07:59 UTC | 2 d | resolved |
| [Elevated error rates for Plivo Console](https://rewindex.com/company/plivo/incidents/cd4mmqm49gq3.md) | critical | 2023-01-23 18:28 UTC | 2023-01-23 20:08 UTC | 1.7 h | resolved |
| [Delays in processing long code requests under 10DLC : United States](https://rewindex.com/company/plivo/incidents/8sqjs4mhwbnf.md) | minor | 2023-01-23 18:40 UTC | 2023-01-25 06:04 UTC | 35 h | resolved |
| [Errors while registering 10DLC brands and campaigns on Plivo Console and with SDKs](https://rewindex.com/company/plivo/incidents/lcwvy7g8wkbv.md) | minor | 2023-01-26 16:51 UTC | 2023-01-26 17:37 UTC | 46 min | resolved |
| [Delays in processing 10DLC Campaign Registration requests as failing : United States](https://rewindex.com/company/plivo/incidents/mthp6p1dndyh.md) | none | 2023-01-26 21:57 UTC | 2023-01-26 23:54 UTC | 1.9 h | resolved |
| [Delays in processing long code requests under 10DLC : United States](https://rewindex.com/company/plivo/incidents/3c9nrypf9bd8.md) | minor | 2023-01-31 16:45 UTC | 2023-01-31 23:55 UTC | 7.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/7zfzhzyndh1x.md) | maintenance | 2023-01-05 04:01 UTC | 2023-01-05 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests : US & Canada](https://rewindex.com/company/plivo/incidents/mt7nk6m28hfc.md) | maintenance | 2023-01-05 05:01 UTC | 2023-01-05 13:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound regular SMS towards the Australia phone numbers](https://rewindex.com/company/plivo/incidents/jl7tk24mg4nz.md) | maintenance | 2023-01-06 07:00 UTC | 2023-01-06 07:30 UTC | 30 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/tbb3wkq3tb1f.md) | maintenance | 2023-01-12 04:00 UTC | 2023-01-12 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/14xsbpwmv0z9.md) | maintenance | 2023-01-19 04:01 UTC | 2023-01-19 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/lyb8c98sxx8n.md) | maintenance | 2023-01-26 04:01 UTC | 2023-01-26 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Maintenance on Plivo Database](https://rewindex.com/company/plivo/incidents/27vrrfqjpj5g.md) | maintenance | 2023-01-29 05:30 UTC | 2023-01-29 07:01 UTC | 1.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Voice Calls in India region](https://rewindex.com/company/plivo/incidents/z19q9np9pgb1.md) | maintenance | 2023-01-29 05:40 UTC | 2023-01-29 07:40 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/9m96wlzzjgvg.md) | maintenance | 2023-01-29 07:16 UTC | 2023-01-29 13:02 UTC | 5.8 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Voice Calls in India region](https://rewindex.com/company/plivo/incidents/14vr9j08zgt0.md) | maintenance | 2023-01-29 08:46 UTC | 2023-01-29 09:27 UTC | 41 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on processing 10DLC Campaign Registration requests : United States and Canada](https://rewindex.com/company/plivo/incidents/q50p1426wwtg.md) | maintenance | 2023-01-31 05:00 UTC | 2023-01-31 13:00 UTC | 8.0 h | resolved |

## Cite this

Plivo posted 10 status incidents in January 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2023/01
- Citation: Plivo, “Plivo in January 2023” (2023-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2023/01 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in January 2023 (2023-01-01)](https://rewindex.com/company/plivo/2023/01)`


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Canonical: https://rewindex.com/company/plivo/2023/01 · Markdown: https://rewindex.com/company/plivo/2023/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:55:24.889Z
