# Plivo in December 2021: incidents, uptime and changes

> Plivo in December 2021: 16 incidents on its status page (1 major or critical), 99.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2021/12
Last updated: 2022-01-01T00:00:00Z

- Incidents posted: 16 (major/critical: 1) · Maintenance: 13
- By vendor impact label: major 1, minor 15
- Uptime (vendor-reported): 99.94% free of major/critical incidents, 60.62% free of any incident; outage time 26 min, incident time 12.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2021](https://rewindex.com/company/plivo/2021/11.md) · Next: [January 2022](https://rewindex.com/company/plivo/2022/01.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Limited Call failures towards US East Coast phone numbers](https://rewindex.com/company/plivo/incidents/t7286j79kmq9.md) | major | 2021-12-22 13:50 UTC | 2021-12-22 14:16 UTC | 26 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery delay on inbound/outbound toll-free SMS towards Canada phone numbers: Rogers](https://rewindex.com/company/plivo/incidents/b38sdb9k9qxm.md) | minor | 2021-12-01 17:00 UTC | 2021-12-01 17:26 UTC | 26 min | resolved |
| [Service interruption affecting transcription service](https://rewindex.com/company/plivo/incidents/ptjs462vbmqv.md) | minor | 2021-12-07 16:42 UTC | 2021-12-08 04:57 UTC | 12 h | resolved |
| [Intermittent call failures on the Voice API towards Plivo endpoints in US West region](https://rewindex.com/company/plivo/incidents/pjtymc7z89dz.md) | minor | 2021-12-07 17:38 UTC | 2021-12-07 17:40 UTC | 2 min | resolved |
| [Call failures on inbound voice towards Brazil phone numbers in Brasilia.](https://rewindex.com/company/plivo/incidents/85gm8bwgb8wf.md) | minor | 2021-12-10 22:46 UTC | 2021-12-13 16:55 UTC | 3 d | resolved |
| [Call failures on inbound voice towards Hungary phone numbers : Budapest](https://rewindex.com/company/plivo/incidents/ds61dlbjrtfq.md) | minor | 2021-12-15 01:18 UTC | 2021-12-15 02:11 UTC | 53 min | resolved |
| [Degradation of Plivo Services](https://rewindex.com/company/plivo/incidents/vb8xcmvgz8sf.md) | minor | 2021-12-15 15:28 UTC | 2021-12-15 17:12 UTC | 1.7 h | resolved |
| [Delivery delay on Inbound/outbound toll-free SMS/MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/fyvm7pkrfl65.md) | minor | 2021-12-15 16:57 UTC | 2021-12-16 04:19 UTC | 11 h | resolved |
| [Delivery delay on Inbound/outbound toll-free SMS/MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/4l4rccgp7v1n.md) | minor | 2021-12-15 17:27 UTC | 2021-12-15 18:51 UTC | 1.4 h | resolved |
| [Inbound call failure towards US phone numbers in Beaumont, TX](https://rewindex.com/company/plivo/incidents/j7g5749j4by6.md) | minor | 2021-12-15 22:53 UTC | 2021-12-16 13:17 UTC | 14 h | resolved |
| [Delivery delay on outbound toll-free SMS/MMS & Inbound call failures towards US phone numbers : Beaumont,TX](https://rewindex.com/company/plivo/incidents/j4mmrhptj0cw.md) | minor | 2021-12-19 02:03 UTC | 2021-12-19 11:49 UTC | 9.8 h | resolved |
| [Delivery delay on inbound SMS/MMS towards US phone numbers : Monterey, CA](https://rewindex.com/company/plivo/incidents/dpgywpbfy5ch.md) | minor | 2021-12-20 00:56 UTC | 2021-12-27 15:40 UTC | 8 d | resolved |
| [Limited Call failures towards US East Coast phone numbers](https://rewindex.com/company/plivo/incidents/t7286j79kmq9.md) | major | 2021-12-22 13:50 UTC | 2021-12-22 14:16 UTC | 26 min | resolved |
| [Delivery delay on Inbound/outbound MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/qp5wwd3y1cck.md) | minor | 2021-12-25 18:39 UTC | 2021-12-26 00:21 UTC | 5.7 h | resolved |
| [Inbound call failure towards US phone numbers: Beaumont, TX](https://rewindex.com/company/plivo/incidents/cs3dk3qmqnxm.md) | minor | 2021-12-27 19:24 UTC | 2021-12-28 01:38 UTC | 6.2 h | resolved |
| [Delivery delay on Inbound/outbound toll-free SMS/MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/ht8c76zp0l7h.md) | minor | 2021-12-28 00:39 UTC | 2021-12-28 00:48 UTC | 9 min | resolved |
| [Delivery delay on Inbound SMS towards US phone numbers : Macon, GA](https://rewindex.com/company/plivo/incidents/8pmn2x6c7n1t.md) | minor | 2021-12-29 16:38 UTC | 2021-12-30 00:02 UTC | 7.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/7228qjnvgdsh.md) | maintenance | 2021-12-02 04:00 UTC | 2021-12-02 07:59 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/2k6k732pqdk1.md) | maintenance | 2021-12-02 07:00 UTC | 2021-12-02 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/v88bxvvqz9fq.md) | maintenance | 2021-12-02 07:00 UTC | 2021-12-02 12:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US phone numbers.](https://rewindex.com/company/plivo/incidents/jzzhpl9hy134.md) | maintenance | 2021-12-07 04:30 UTC | 2021-12-07 11:00 UTC | 6.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/wy1zrqc88wm0.md) | maintenance | 2021-12-09 04:01 UTC | 2021-12-09 07:59 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/l25j3jdmn00n.md) | maintenance | 2021-12-09 05:00 UTC | 2021-12-09 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/jhvcrzzlg0mj.md) | maintenance | 2021-12-10 04:00 UTC | 2021-12-10 07:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/rxmn1sdh1nhm.md) | maintenance | 2021-12-14 04:00 UTC | 2021-12-14 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/6dhn5gbvfbnh.md) | maintenance | 2021-12-16 05:00 UTC | 2021-12-16 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/1x7zy6gdzl4s.md) | maintenance | 2021-12-17 04:00 UTC | 2021-12-17 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/l6n51jxyfv0n.md) | maintenance | 2021-12-17 04:00 UTC | 2021-12-17 11:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Maintenance on Phone Number API and Pricing API](https://rewindex.com/company/plivo/incidents/5r0h8g98w65b.md) | maintenance | 2021-12-18 06:30 UTC | 2021-12-18 07:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US and Canada phone numbers.](https://rewindex.com/company/plivo/incidents/ldttbxhl6t02.md) | maintenance | 2021-12-31 06:00 UTC | 2021-12-31 07:00 UTC | 1.0 h | resolved |

## Cite this

Plivo posted 16 status incidents in December 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2021/12
- Citation: Plivo, “Plivo in December 2021” (2021-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2021/12 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in December 2021 (2021-12-01)](https://rewindex.com/company/plivo/2021/12)`


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Canonical: https://rewindex.com/company/plivo/2021/12 · Markdown: https://rewindex.com/company/plivo/2021/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:13:59.212Z