# Plivo in November 2021: incidents, uptime and changes

> Plivo in November 2021: 27 incidents on its status page (1 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2021/11
Last updated: 2021-12-01T00:00:00Z

- Incidents posted: 27 (major/critical: 1) · Maintenance: 21
- By vendor impact label: major 1, minor 24, none 2
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 63.36% free of any incident; outage time 29 min, incident time 11.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2021](https://rewindex.com/company/plivo/2021/10.md) · Next: [December 2021](https://rewindex.com/company/plivo/2021/12.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Intermittent call failure  in South America region due to infra issue](https://rewindex.com/company/plivo/incidents/zj17w3w06fzb.md) | major | 2021-11-09 01:34 UTC | 2021-11-09 02:03 UTC | 29 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound SMS/MMS failure towards US phone numbers : Charlottesville, VA](https://rewindex.com/company/plivo/incidents/3lx603vb60rd.md) | minor | 2021-11-01 01:48 UTC | 2021-11-01 08:08 UTC | 6.3 h | resolved |
| [Inbound call failure towards Spain phone numbers](https://rewindex.com/company/plivo/incidents/wzcfvfjjsshs.md) | minor | 2021-11-01 20:14 UTC | 2021-11-02 12:24 UTC | 16 h | resolved |
| [Intermittent call failure  in South America region due to infra issue](https://rewindex.com/company/plivo/incidents/zj17w3w06fzb.md) | major | 2021-11-09 01:34 UTC | 2021-11-09 02:03 UTC | 29 min | resolved |
| [Delivery delay on Inbound/outbound toll-free MMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/pksn2g60b2x1.md) | minor | 2021-11-09 15:14 UTC | 2021-11-09 16:38 UTC | 1.4 h | resolved |
| [Delivery delay on inbound/outbound toll-free SMS/MMS towards US and Canada phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/kmwb5c2b9hzz.md) | minor | 2021-11-10 18:09 UTC | 2021-11-10 21:25 UTC | 3.3 h | resolved |
| [Message failures on inbound and outbound SMS/MMS services towards US and Canada.](https://rewindex.com/company/plivo/incidents/10vxdyq2gbp8.md) | minor | 2021-11-11 08:55 UTC | 2021-11-11 11:05 UTC | 2.2 h | resolved |
| [Delivery delay on inbound MMS towards US phone numbers: Chicago](https://rewindex.com/company/plivo/incidents/m53y30ymm5lz.md) | minor | 2021-11-11 16:39 UTC | 2021-11-13 13:58 UTC | 45 h | resolved |
| [Delivery delay on inbound/outbound toll-free SMS towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/wtstvk0t7hb0.md) | minor | 2021-11-12 04:28 UTC | 2021-11-12 04:52 UTC | 24 min | resolved |
| [Call failures on inbound voice towards the Canada phone numbers](https://rewindex.com/company/plivo/incidents/n321dvs15ypq.md) | minor | 2021-11-15 18:27 UTC | 2021-11-17 17:26 UTC | 47 h | resolved |
| [Delivery delay on inbound SMS towards US phone numbers: Marquette, MI](https://rewindex.com/company/plivo/incidents/xz7pjtckkqj9.md) | minor | 2021-11-17 17:44 UTC | 2021-11-18 17:58 UTC | 24 h | resolved |
| [Call failures on inbound voice towards the US phone numbers.](https://rewindex.com/company/plivo/incidents/myqgg9jljlqf.md) | minor | 2021-11-17 20:23 UTC | 2021-11-18 05:22 UTC | 9.0 h | resolved |
| [Delivery delay on inbound SMS & MMS towards US phone numbers in Saginaw, MI](https://rewindex.com/company/plivo/incidents/5gxc5wwpn4j3.md) | minor | 2021-11-18 10:58 UTC | 2021-11-18 13:39 UTC | 2.7 h | resolved |
| [Call failures on inbound voice towards the Canada phone numbers : British Columbia](https://rewindex.com/company/plivo/incidents/539sllzfk03l.md) | minor | 2021-11-18 14:37 UTC | 2021-11-22 16:49 UTC | 4 d | resolved |
| [10DLC Campaign Registration Failures: United States](https://rewindex.com/company/plivo/incidents/lzynnbd0gg99.md) | minor | 2021-11-18 17:33 UTC | 2021-11-18 20:36 UTC | 3.0 h | resolved |
| [Delivery delay on Inbound and outbound toll-free SMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/r40jmjhsn5lj.md) | minor | 2021-11-19 02:37 UTC | 2021-11-19 04:09 UTC | 1.5 h | resolved |
| [Delivery delay on outbound toll-free SMS/MMS towards US and Canada phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/n955jbw9xz2x.md) | minor | 2021-11-19 15:26 UTC | 2021-11-19 18:06 UTC | 2.7 h | resolved |
| [Delivery delay on inbound and outbound MMS towards US and Canada phone numbers.](https://rewindex.com/company/plivo/incidents/jd5y5swhmz22.md) | minor | 2021-11-19 18:27 UTC | 2021-11-20 03:50 UTC | 9.4 h | resolved |
| [Delivery delay on inbound SMS towards US phone numbers: Palm Springs, CA](https://rewindex.com/company/plivo/incidents/3gqc6sjcl50p.md) | minor | 2021-11-21 07:27 UTC | 2021-11-22 23:05 UTC | 40 h | resolved |
| [Service interruption affecting outbound and inbound voice calls](https://rewindex.com/company/plivo/incidents/d0rl8g86gb87.md) | none | 2021-11-23 10:07 UTC | 2021-11-23 10:07 UTC | 0 min | resolved |
| [Callback failures on Plivo SMS API](https://rewindex.com/company/plivo/incidents/947kkllgqhcf.md) | none | 2021-11-23 12:10 UTC | 2021-11-23 12:19 UTC | 9 min | resolved |
| [Delivery delay on inbound/outbound toll-free MMS towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/n8vzvqsgy165.md) | minor | 2021-11-23 17:38 UTC | 2021-11-23 18:43 UTC | 1.1 h | resolved |
| [Delivery delay on inbound and outbound MMS towards US and Canada phone numbers.](https://rewindex.com/company/plivo/incidents/y75zqw9zl2b1.md) | minor | 2021-11-25 18:26 UTC | 2021-11-26 00:16 UTC | 5.8 h | resolved |
| [Delivery delay on outbound toll-free SMS/MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/7yy2swcdbsr0.md) | minor | 2021-11-26 01:08 UTC | 2021-11-26 02:34 UTC | 1.4 h | resolved |
| [Delivery delay on inbound/outbound toll-free SMS/MMS towards Canada phone numbers.](https://rewindex.com/company/plivo/incidents/1wxkd6zptl9g.md) | minor | 2021-11-26 13:20 UTC | 2021-11-26 19:22 UTC | 6.0 h | resolved |
| [Delivery delay on outbound toll-free SMS/MMS towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/956j8t1y40zx.md) | minor | 2021-11-26 16:34 UTC | 2021-11-26 19:21 UTC | 2.8 h | resolved |
| [Delivery delay on outbound toll-free MMS towards US phone numbers: T-Mobile](https://rewindex.com/company/plivo/incidents/kgnh0wns3nnh.md) | minor | 2021-11-26 18:10 UTC | 2021-11-26 21:17 UTC | 3.1 h | resolved |
| [Delivery delay on Inbound/outbound toll-free SMS/MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/498d1zkdqg0l.md) | minor | 2021-11-26 18:24 UTC | 2021-11-26 19:32 UTC | 1.1 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/x4q6m05chdc2.md) | maintenance | 2021-11-02 05:00 UTC | 2021-11-02 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards the US phone numbers](https://rewindex.com/company/plivo/incidents/f2npjhzvmvz9.md) | maintenance | 2021-11-02 05:00 UTC | 2021-11-02 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/m2078xr6bfzg.md) | maintenance | 2021-11-04 03:00 UTC | 2021-11-04 06:59 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/outbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/gzwsc8wpkvgd.md) | maintenance | 2021-11-04 05:02 UTC | 2021-11-04 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/1pyqs4dc8zwb.md) | maintenance | 2021-11-05 03:03 UTC | 2021-11-05 05:00 UTC | 1.9 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/outbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/s09z56fjcvhz.md) | maintenance | 2021-11-09 05:00 UTC | 2021-11-09 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/qlmsrknwm1yk.md) | maintenance | 2021-11-10 04:01 UTC | 2021-11-10 07:59 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/outbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/qpqqjnwbtwf5.md) | maintenance | 2021-11-10 05:00 UTC | 2021-11-10 11:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/nqtkxnjz325r.md) | maintenance | 2021-11-11 04:00 UTC | 2021-11-11 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/outbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/97nl50wss424.md) | maintenance | 2021-11-12 05:00 UTC | 2021-11-12 14:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/nlt0q3r3s2c0.md) | maintenance | 2021-11-16 05:20 UTC | 2021-11-16 14:20 UTC | 9.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/xx41sz7brm14.md) | maintenance | 2021-11-17 05:00 UTC | 2021-11-17 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/outbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/2hx6dcmklt7t.md) | maintenance | 2021-11-18 03:00 UTC | 2021-11-18 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US phone numbers](https://rewindex.com/company/plivo/incidents/36x70t98wx7w.md) | maintenance | 2021-11-18 03:00 UTC | 2021-11-18 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/6wllsxw2ys2j.md) | maintenance | 2021-11-18 04:00 UTC | 2021-11-18 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/fkns0tlby2k1.md) | maintenance | 2021-11-19 04:00 UTC | 2021-11-19 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Schedule Maintenance : Call insights page on the Plivo console](https://rewindex.com/company/plivo/incidents/bxpll6kzj6tq.md) | maintenance | 2021-11-21 04:30 UTC | 2021-11-21 05:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/lytmxd43k81t.md) | maintenance | 2021-11-22 04:00 UTC | 2021-11-22 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/n51pjpbz4sk3.md) | maintenance | 2021-11-25 04:03 UTC | 2021-11-25 06:00 UTC | 1.9 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free MMS towards US & Canada phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/br2bqdjf3ph7.md) | maintenance | 2021-11-26 04:01 UTC | 2021-11-26 06:59 UTC | 3.0 h | resolved |
| [\[Scheduled\] Maintenance on Account and Number API Database](https://rewindex.com/company/plivo/incidents/ttv7w07ykpkp.md) | maintenance | 2021-11-29 05:00 UTC | 2021-11-29 06:01 UTC | 1.0 h | resolved |

## Cite this

Plivo posted 27 status incidents in November 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2021/11
- Citation: Plivo, “Plivo in November 2021” (2021-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2021/11 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in November 2021 (2021-11-01)](https://rewindex.com/company/plivo/2021/11)`


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Canonical: https://rewindex.com/company/plivo/2021/11 · Markdown: https://rewindex.com/company/plivo/2021/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:18.811Z