# Plivo in May 2021: incidents, uptime and changes

> Plivo in May 2021: 11 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2021/05
Last updated: 2021-06-01T00:00:00Z

- Incidents posted: 11 (major/critical: 0) · Maintenance: 8
- By vendor impact label: minor 10, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 89.91% free of any incident; outage time 0 min, incident time 3.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/plivo/2021/04.md) · Next: [June 2021](https://rewindex.com/company/plivo/2021/06.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery delay on inbound SMS towards US phone numbers in Harlingen, TX](https://rewindex.com/company/plivo/incidents/6kcl9qqct15s.md) | minor | 2021-05-04 07:33 UTC | 2021-05-04 16:17 UTC | 8.7 h | resolved |
| [Intermittent call failure towards SIP client](https://rewindex.com/company/plivo/incidents/np77qpq2dsys.md) | none | 2021-05-06 19:30 UTC | 2021-05-06 19:30 UTC | 0 min | resolved |
| [Inbound call failure towards the Colombia phone numbers](https://rewindex.com/company/plivo/incidents/ll4vk373qf0n.md) | minor | 2021-05-08 03:36 UTC | 2021-05-09 12:38 UTC | 33 h | resolved |
| [Delivery delay on outbound MMS towards US phone numbers in Dallas region](https://rewindex.com/company/plivo/incidents/n3t23vk80lrz.md) | minor | 2021-05-09 14:46 UTC | 2021-05-09 15:41 UTC | 55 min | resolved |
| [Inbound SMS/MMS failure towards US phone numbers : Charlottesville, VA](https://rewindex.com/company/plivo/incidents/j38hkg3v7vg9.md) | minor | 2021-05-13 03:02 UTC | 2021-05-13 16:29 UTC | 13 h | resolved |
| [Inbound call failure & Inbound SMS failure towards France phone numbers](https://rewindex.com/company/plivo/incidents/qvv1zx52d98j.md) | minor | 2021-05-18 12:22 UTC | 2021-05-18 13:34 UTC | 1.2 h | resolved |
| [Call failures on inbound voice towards Croatia phone numbers](https://rewindex.com/company/plivo/incidents/9t0hp2phm139.md) | minor | 2021-05-21 01:29 UTC | 2021-05-21 07:07 UTC | 5.6 h | resolved |
| [Call failures on inbound voice towards Luxembourg phone numbers](https://rewindex.com/company/plivo/incidents/z8dtjmgdsbyj.md) | minor | 2021-05-21 11:56 UTC | 2021-05-21 12:46 UTC | 50 min | resolved |
| [Call failures on inbound voice towards Croatia phone numbers](https://rewindex.com/company/plivo/incidents/744zqzby4xx2.md) | minor | 2021-05-26 00:15 UTC | 2021-05-26 00:21 UTC | 6 min | resolved |
| [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/p7fytjzh21hf.md) | minor | 2021-05-27 03:12 UTC | 2021-05-27 13:49 UTC | 11 h | resolved |
| [Degraded performance on Outbound SMS on Plivo SMS API](https://rewindex.com/company/plivo/incidents/sv886p23plwt.md) | minor | 2021-05-30 06:47 UTC | 2021-05-30 07:20 UTC | 33 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/vlrq3k112hj2.md) | maintenance | 2021-05-06 03:00 UTC | 2021-05-06 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbers](https://rewindex.com/company/plivo/incidents/cc6q8v7b7vp8.md) | maintenance | 2021-05-12 22:00 UTC | 2021-05-13 06:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/zvhppkz63wwv.md) | maintenance | 2021-05-13 03:00 UTC | 2021-05-13 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/6hv749cnklw5.md) | maintenance | 2021-05-20 03:01 UTC | 2021-05-20 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbers](https://rewindex.com/company/plivo/incidents/2mvltkgcghbd.md) | maintenance | 2021-05-22 20:00 UTC | 2021-05-23 04:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/6s9j8y1mkqn2.md) | maintenance | 2021-05-27 03:01 UTC | 2021-05-27 07:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/3wxb16fcgt8k.md) | maintenance | 2021-05-27 05:20 UTC | 2021-05-27 11:20 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled maintenance on Plivo SMS affecting Outbound SMS](https://rewindex.com/company/plivo/incidents/0d81nb071062.md) | maintenance | 2021-05-30 05:31 UTC | 2021-05-30 06:30 UTC | 59 min | resolved |

## Cite this

Plivo posted 11 status incidents in May 2021 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2021/05
- Citation: Plivo, “Plivo in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2021/05 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in May 2021 (2021-05-01)](https://rewindex.com/company/plivo/2021/05)`


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Canonical: https://rewindex.com/company/plivo/2021/05 · Markdown: https://rewindex.com/company/plivo/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:06:16.358Z