# Plivo in April 2021: incidents, uptime and changes

> Plivo in April 2021: 13 incidents on its status page (1 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2021/04
Last updated: 2021-05-01T00:00:00Z

- Incidents posted: 13 (major/critical: 1) · Maintenance: 10
- By vendor impact label: major 1, minor 10, none 2
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 89.26% free of any incident; outage time 27 min, incident time 3.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2021](https://rewindex.com/company/plivo/2021/03.md) · Next: [May 2021](https://rewindex.com/company/plivo/2021/05.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery delay on outbound toll-free MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/hwld6vkyy13q.md) | major | 2021-04-22 17:33 UTC | 2021-04-22 18:00 UTC | 27 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery delay on inbound/outbound toll-free SMS/MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/c8ww7sfxwmgk.md) | minor | 2021-04-02 17:57 UTC | 2021-04-02 18:58 UTC | 1.0 h | resolved |
| [Call failures on inbound voice towards Argentina phone numbers](https://rewindex.com/company/plivo/incidents/ctrl0ggvxlq5.md) | minor | 2021-04-03 00:29 UTC | 2021-04-03 04:09 UTC | 3.7 h | resolved |
| [Delivery delay on inbound/outbound toll-free SMS/MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/044s4gqcfn95.md) | minor | 2021-04-07 13:21 UTC | 2021-04-07 13:58 UTC | 37 min | resolved |
| [Delivery delay on inbound/outbound regular & toll-free SMS/MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/14693z8pgqn4.md) | minor | 2021-04-19 17:40 UTC | 2021-04-20 01:20 UTC | 7.7 h | resolved |
| [Delivery delay on outbound short-code SMS towards Canada : Videotron phone numbers](https://rewindex.com/company/plivo/incidents/4s05yfgl12f2.md) | minor | 2021-04-21 04:10 UTC | 2021-04-21 07:02 UTC | 2.9 h | resolved |
| [Delivery delay on outbound toll-free MMS towards US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/hwld6vkyy13q.md) | major | 2021-04-22 17:33 UTC | 2021-04-22 18:00 UTC | 27 min | resolved |
| [Inbound call failure towards Canada phone numbers](https://rewindex.com/company/plivo/incidents/5xlxy5snv6cr.md) | minor | 2021-04-27 15:47 UTC | 2021-04-28 16:30 UTC | 25 h | resolved |
| [Delivery delay on inbound SMS towards US phone numbers in Wilmington, NC.](https://rewindex.com/company/plivo/incidents/ltmnjpdvz3zz.md) | minor | 2021-04-28 16:32 UTC | 2021-04-28 23:33 UTC | 7.0 h | resolved |
| [Call failures on inbound voice towards Brazil phone numbers](https://rewindex.com/company/plivo/incidents/jpvx6c2xt027.md) | minor | 2021-04-28 20:31 UTC | 2021-04-29 03:56 UTC | 7.4 h | resolved |
| [Delay in outbound API calls](https://rewindex.com/company/plivo/incidents/5xm6rwlg56zb.md) | none | 2021-04-29 07:23 UTC | 2021-04-29 07:23 UTC | 0 min | resolved |
| [Call failures on inbound voice towards Brazil phone numbers](https://rewindex.com/company/plivo/incidents/lg34rxtbnkz1.md) | minor | 2021-04-29 18:51 UTC | 2021-04-30 03:18 UTC | 8.4 h | resolved |
| [Inbound call failure towards the US phone numbers](https://rewindex.com/company/plivo/incidents/4lj51d1y5rnv.md) | minor | 2021-04-29 20:10 UTC | 2021-04-29 21:14 UTC | 1.1 h | resolved |
| [Intermittent failure of outbound calls towards PSTN network](https://rewindex.com/company/plivo/incidents/jnp0wg8jd631.md) | none | 2021-04-30 05:00 UTC | 2021-04-30 05:00 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance: Minor interruption on MDRs platform](https://rewindex.com/company/plivo/incidents/j7csqsy5gp3j.md) | maintenance | 2021-04-04 05:03 UTC | 2021-04-04 08:14 UTC | 3.2 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/0cs0rt8rdxvt.md) | maintenance | 2021-04-08 03:01 UTC | 2021-04-08 06:59 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/k315mqcg2pgx.md) | maintenance | 2021-04-15 03:01 UTC | 2021-04-15 06:59 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance: Minor interruption on Plivo PHLO Platform](https://rewindex.com/company/plivo/incidents/mw3w8g8ypk83.md) | maintenance | 2021-04-18 05:30 UTC | 2021-04-18 06:23 UTC | 53 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/thrsvds5drl9.md) | maintenance | 2021-04-22 03:00 UTC | 2021-04-22 06:59 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound calling towards US Phone number in Fort Smith, Rochester, Billings region](https://rewindex.com/company/plivo/incidents/clmm4m2nckbz.md) | maintenance | 2021-04-23 03:00 UTC | 2021-04-23 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbers](https://rewindex.com/company/plivo/incidents/yk0gjpwzfs86.md) | maintenance | 2021-04-23 05:00 UTC | 2021-04-23 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance: Minor interruption on CDRs, Recording and Transcription platform](https://rewindex.com/company/plivo/incidents/q5c8mcf48s80.md) | maintenance | 2021-04-25 05:00 UTC | 2021-04-25 11:21 UTC | 6.3 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbers](https://rewindex.com/company/plivo/incidents/5ssv6q183w2b.md) | maintenance | 2021-04-26 05:00 UTC | 2021-04-26 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/flclrk4jsyzn.md) | maintenance | 2021-04-29 03:00 UTC | 2021-04-29 06:59 UTC | 4.0 h | resolved |

## Cite this

Plivo posted 13 status incidents in April 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2021/04
- Citation: Plivo, “Plivo in April 2021” (2021-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2021/04 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in April 2021 (2021-04-01)](https://rewindex.com/company/plivo/2021/04)`


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Canonical: https://rewindex.com/company/plivo/2021/04 · Markdown: https://rewindex.com/company/plivo/2021/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:57:53.278Z