# Plivo in January 2021: incidents, uptime and changes

> Plivo in January 2021: 15 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2021/01
Last updated: 2021-02-01T00:00:00Z

- Incidents posted: 15 (major/critical: 0) · Maintenance: 9
- By vendor impact label: minor 14, none 1
- Uptime (vendor-reported): 100% free of major/critical incidents, 85.04% free of any incident; outage time 0 min, incident time 4.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2020](https://rewindex.com/company/plivo/2020/12.md) · Next: [February 2021](https://rewindex.com/company/plivo/2021/02.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delivery delay on outbound SMS towards multiple Countries](https://rewindex.com/company/plivo/incidents/lrvzq7yfkmmy.md) | minor | 2021-01-03 11:26 UTC | 2021-01-03 12:08 UTC | 42 min | resolved |
| [Delivery delay on inbound SMS towards US phone numbers in Marquette, MI](https://rewindex.com/company/plivo/incidents/z95d3hlcdk9x.md) | minor | 2021-01-08 14:31 UTC | 2021-01-10 02:02 UTC | 36 h | resolved |
| [Delivery delay on inbound SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/c7rvrf278l8t.md) | minor | 2021-01-08 15:13 UTC | 2021-01-09 00:03 UTC | 8.8 h | resolved |
| [Inbound call failure towards India phone numbers.](https://rewindex.com/company/plivo/incidents/y1679kqxhlmy.md) | minor | 2021-01-11 14:12 UTC | 2021-01-11 17:22 UTC | 3.2 h | resolved |
| [Inbound call failure towards the US phone numbers in Rochester, NY](https://rewindex.com/company/plivo/incidents/2zjyxf5s7jpq.md) | minor | 2021-01-12 15:40 UTC | 2021-01-13 06:23 UTC | 15 h | resolved |
| [Delivery delay on inbound SMS towards US phone numbers in Pleasantville, NJ](https://rewindex.com/company/plivo/incidents/06k2098gdndz.md) | minor | 2021-01-13 07:46 UTC | 2021-01-14 10:50 UTC | 27 h | resolved |
| [Inbound call failure & Inbound SMS failure towards France phone numbers](https://rewindex.com/company/plivo/incidents/zyd7vg888g8j.md) | minor | 2021-01-20 00:49 UTC | 2021-01-20 04:55 UTC | 4.1 h | resolved |
| [Delivery delay on outbound MMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/xfncdjx4yt4z.md) | minor | 2021-01-20 20:20 UTC | 2021-01-20 20:37 UTC | 17 min | resolved |
| [Delivery delay on outbound short-code SMS towards US phone numbers: T-Mobile](https://rewindex.com/company/plivo/incidents/cr6blwn2lv3p.md) | minor | 2021-01-22 23:17 UTC | 2021-01-23 13:42 UTC | 14 h | resolved |
| [Inbound call failure & Inbound SMS/MMS failure towards multiple regions in US.](https://rewindex.com/company/plivo/incidents/4xqb52ck6yxh.md) | minor | 2021-01-25 17:57 UTC | 2021-01-25 19:50 UTC | 1.9 h | resolved |
| [Delivery delay on Inbound & outbound toll-free SMS towards US & Canada phone numbers : T-Mobile](https://rewindex.com/company/plivo/incidents/6k35lfnb2yyt.md) | minor | 2021-01-27 14:52 UTC | 2021-01-27 17:21 UTC | 2.5 h | resolved |
| [Delivery delay on inbound SMS towards US phone numbers in Marquette, MI.](https://rewindex.com/company/plivo/incidents/fkfwzm8thpyl.md) | minor | 2021-01-28 00:19 UTC | 2021-01-28 00:20 UTC | 1 min | resolved |
| [Degradation of service of Inbound BYOC, towards US-East region](https://rewindex.com/company/plivo/incidents/g94trr713pyw.md) | minor | 2021-01-28 14:30 UTC | 2021-01-28 14:30 UTC | 0 min | resolved |
| [Degradation in outbound voice API calls](https://rewindex.com/company/plivo/incidents/m2jmdt66zgvn.md) | none | 2021-01-29 11:30 UTC | 2021-01-29 11:30 UTC | 0 min | resolved |
| [Call failures on inbound voice towards United Kingdom phone numbers](https://rewindex.com/company/plivo/incidents/wsk7vg2lxj3r.md) | minor | 2021-01-30 23:01 UTC | 2021-01-31 03:01 UTC | 4.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/kpdzsdx1hqwz.md) | maintenance | 2021-01-08 04:00 UTC | 2021-01-08 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Deprecating support for TLS 1.0 and TLS 1.1](https://rewindex.com/company/plivo/incidents/k0871626j56d.md) | maintenance | 2021-01-12 05:39 UTC | 2021-01-12 06:56 UTC | 1.3 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/6rl03jz08gjd.md) | maintenance | 2021-01-14 04:00 UTC | 2021-01-14 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Scheduled maintenance to impact messages and calls made through PHLO](https://rewindex.com/company/plivo/incidents/1hrw3jdjzhz9.md) | maintenance | 2021-01-17 05:30 UTC | 2021-01-17 08:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/r7ws1vjbfd7c.md) | maintenance | 2021-01-21 04:03 UTC | 2021-01-21 08:01 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbers](https://rewindex.com/company/plivo/incidents/k2zm2p9llskr.md) | maintenance | 2021-01-24 21:00 UTC | 2021-01-25 03:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/3d7r91mq275z.md) | maintenance | 2021-01-28 04:00 UTC | 2021-01-28 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound SMS towards Australia phone numbers](https://rewindex.com/company/plivo/incidents/j6mppqpb4nqh.md) | maintenance | 2021-01-30 12:01 UTC | 2021-01-31 00:00 UTC | 12 h | resolved |
| [\[Scheduled\] Scheduled maintenance on Plivo SMS](https://rewindex.com/company/plivo/incidents/89rdx9mbw5tb.md) | maintenance | 2021-01-31 04:30 UTC | 2021-01-31 05:30 UTC | 1.0 h | resolved |

## Cite this

Plivo posted 15 status incidents in January 2021 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2021/01
- Citation: Plivo, “Plivo in January 2021” (2021-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2021/01 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in January 2021 (2021-01-01)](https://rewindex.com/company/plivo/2021/01)`


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Canonical: https://rewindex.com/company/plivo/2021/01 · Markdown: https://rewindex.com/company/plivo/2021/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:58:39.436Z