# Plivo in November 2020: incidents, uptime and changes

> Plivo in November 2020: 14 incidents on its status page (1 major or critical), 99.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2020/11
Last updated: 2020-12-05T20:53:00Z

- Incidents posted: 14 (major/critical: 1) · Maintenance: 23
- By vendor impact label: critical 1, minor 13
- Uptime (vendor-reported): 99.93% free of major/critical incidents, 65.41% free of any incident; outage time 27 min, incident time 10.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/plivo/2020/10.md) · Next: [December 2020](https://rewindex.com/company/plivo/2020/12.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Degradation of service for Plivo console page](https://rewindex.com/company/plivo/incidents/mpw6cs8sl16z.md) | critical | 2020-11-05 19:27 UTC | 2020-11-05 19:54 UTC | 27 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound SMS failure/delay towards Germany phone numbers](https://rewindex.com/company/plivo/incidents/rzgvyztqtyk7.md) | minor | 2020-11-05 17:20 UTC | 2020-11-05 17:48 UTC | 28 min | resolved |
| [Degradation of service for Plivo console page](https://rewindex.com/company/plivo/incidents/mpw6cs8sl16z.md) | critical | 2020-11-05 19:27 UTC | 2020-11-05 19:54 UTC | 27 min | resolved |
| [Delivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/5bct2t39kbcl.md) | minor | 2020-11-06 22:43 UTC | 2020-11-07 01:30 UTC | 2.8 h | resolved |
| [Inbound call failure & inbound SMS failure towards Brazil phone numbers in Salvador & Bauru](https://rewindex.com/company/plivo/incidents/gbbmcb4f02zf.md) | minor | 2020-11-07 14:46 UTC | 2020-11-09 00:59 UTC | 34 h | resolved |
| [Inbound call failure & Inbound SMS/MMS failure towards multiple regions in US.](https://rewindex.com/company/plivo/incidents/mfp2whpm57jt.md) | minor | 2020-11-10 06:49 UTC | 2020-11-10 16:24 UTC | 9.6 h | resolved |
| [Inbound call failure towards Philippines phone numbers.](https://rewindex.com/company/plivo/incidents/8b7ywj1939xg.md) | minor | 2020-11-12 01:05 UTC | 2020-11-12 01:19 UTC | 14 min | resolved |
| [Delivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/w7ln9k8l4cqc.md) | minor | 2020-11-14 21:49 UTC | 2020-11-15 02:25 UTC | 4.6 h | resolved |
| [Call failures on inbound voice towards Colombia phone numbers.](https://rewindex.com/company/plivo/incidents/j26g6s06cdv4.md) | minor | 2020-11-19 06:25 UTC | 2020-11-24 23:57 UTC | 6 d | resolved |
| [Inbound call failure towards multiple regions in US.](https://rewindex.com/company/plivo/incidents/8jwrwx4jy7f2.md) | minor | 2020-11-21 15:12 UTC | 2020-11-22 11:52 UTC | 21 h | resolved |
| [Call failures on inbound voice towards Germany phone numbers.](https://rewindex.com/company/plivo/incidents/8tthpvr7rryf.md) | minor | 2020-11-22 00:46 UTC | 2020-11-23 18:30 UTC | 42 h | resolved |
| [Delivery delay on DLR towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/512lt8dm9vv6.md) | minor | 2020-11-22 19:27 UTC | 2020-11-22 23:43 UTC | 4.3 h | resolved |
| [Inbound call failure towards Spain phone numbers in Valencia](https://rewindex.com/company/plivo/incidents/klr79y1wy1j4.md) | minor | 2020-11-27 19:04 UTC | 2020-11-28 03:06 UTC | 8.0 h | resolved |
| [Delivery delay on inbound and outbound short-code SMS towards US phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/c4l5bx4vzt7h.md) | minor | 2020-11-28 20:53 UTC | 2020-12-07 18:19 UTC | 9 d | resolved |
| [Inbound SMS failure/delay towards the US phone numbers](https://rewindex.com/company/plivo/incidents/6rfn3b97nh7v.md) | minor | 2020-11-29 20:25 UTC | 2020-12-02 09:51 UTC | 3 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : Sprint phone numbers](https://rewindex.com/company/plivo/incidents/z1tssq364wpl.md) | maintenance | 2020-11-03 05:00 UTC | 2020-11-03 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US: US Cellular](https://rewindex.com/company/plivo/incidents/czsmwv4v8cdr.md) | maintenance | 2020-11-03 06:30 UTC | 2020-11-03 08:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US phone numbers: US Cellular](https://rewindex.com/company/plivo/incidents/06ck74mxbn89.md) | maintenance | 2020-11-03 06:30 UTC | 2020-11-03 08:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] Deprecating support for TLS 1.0 and TLS 1.1](https://rewindex.com/company/plivo/incidents/hw8n36bxbdvg.md) | maintenance | 2020-11-03 07:00 UTC | 2020-11-03 07:15 UTC | 15 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbers](https://rewindex.com/company/plivo/incidents/qkqltqsmhtw6.md) | maintenance | 2020-11-05 05:00 UTC | 2020-11-05 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/xvmvhgt171gn.md) | maintenance | 2020-11-05 05:00 UTC | 2020-11-05 07:59 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS towards US phone numbers: US Cellular](https://rewindex.com/company/plivo/incidents/f8qyshh702gq.md) | maintenance | 2020-11-05 05:30 UTC | 2020-11-05 11:00 UTC | 5.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US phone numbers: US Cellular](https://rewindex.com/company/plivo/incidents/8484jmpskq53.md) | maintenance | 2020-11-05 05:30 UTC | 2020-11-05 11:00 UTC | 5.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : Sprint phone numbers](https://rewindex.com/company/plivo/incidents/v09jf6zl2286.md) | maintenance | 2020-11-05 06:00 UTC | 2020-11-05 07:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: T- Mobile](https://rewindex.com/company/plivo/incidents/r93rwbmq4510.md) | maintenance | 2020-11-05 08:15 UTC | 2020-11-05 11:45 UTC | 3.5 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbers](https://rewindex.com/company/plivo/incidents/sfkl3hkdgs6s.md) | maintenance | 2020-11-06 05:01 UTC | 2020-11-06 08:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards the US and Canada phone numbers](https://rewindex.com/company/plivo/incidents/k96j290jzt9m.md) | maintenance | 2020-11-06 06:01 UTC | 2020-11-06 14:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound & Outbound Short-code SMS towards US : Sprint phone numbers](https://rewindex.com/company/plivo/incidents/zsvq4l9qby7x.md) | maintenance | 2020-11-10 05:00 UTC | 2020-11-10 10:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Schedule maintenance on Plivo MMS](https://rewindex.com/company/plivo/incidents/qnt8p88qs10w.md) | maintenance | 2020-11-12 04:30 UTC | 2020-11-12 06:30 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/g8f3x2rmzhmg.md) | maintenance | 2020-11-12 05:01 UTC | 2020-11-12 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: T- Mobile](https://rewindex.com/company/plivo/incidents/54qfh60tqxf7.md) | maintenance | 2020-11-17 04:30 UTC | 2020-11-17 11:30 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: T- Mobile](https://rewindex.com/company/plivo/incidents/dgfn5s30syc2.md) | maintenance | 2020-11-17 18:00 UTC | 2020-11-17 21:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbers](https://rewindex.com/company/plivo/incidents/dh6l9w8p7s0t.md) | maintenance | 2020-11-17 21:00 UTC | 2020-11-18 03:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbers](https://rewindex.com/company/plivo/incidents/lmsjxnsxl6kv.md) | maintenance | 2020-11-18 05:01 UTC | 2020-11-18 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Toll-Free SMS/MMS towards the US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/m7nrm1w22syt.md) | maintenance | 2020-11-19 05:00 UTC | 2020-11-19 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound/Outbound Short-code SMS towards US: AT&T phone numbers](https://rewindex.com/company/plivo/incidents/jt241c966dnn.md) | maintenance | 2020-11-19 05:01 UTC | 2020-11-19 12:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS towards South Africa phone numbers](https://rewindex.com/company/plivo/incidents/5wmcgd411sxr.md) | maintenance | 2020-11-23 21:00 UTC | 2020-11-24 04:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] Scheduled maintenance on Plivo SMS](https://rewindex.com/company/plivo/incidents/3dmnfwq3lcsg.md) | maintenance | 2020-11-25 06:04 UTC | 2020-11-25 07:00 UTC | 56 min | resolved |

## Cite this

Plivo posted 14 status incidents in November 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2020/11
- Citation: Plivo, “Plivo in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2020/11 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in November 2020 (2020-11-01)](https://rewindex.com/company/plivo/2020/11)`


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Canonical: https://rewindex.com/company/plivo/2020/11 · Markdown: https://rewindex.com/company/plivo/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:25:33.193Z