# Plivo in December 2019: incidents, uptime and changes

> Plivo in December 2019: 15 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2019/12
Last updated: 2020-01-01T00:00:00Z

- Incidents posted: 15 (major/critical: 0) · Maintenance: 11
- By vendor impact label: minor 11, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 72.06% free of any incident; outage time 0 min, incident time 8.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2019](https://rewindex.com/company/plivo/2019/11.md) · Next: [January 2020](https://rewindex.com/company/plivo/2020/01.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Call failures on inbound voice and sms delivery towards Brazil](https://rewindex.com/company/plivo/incidents/6vmzz7dc3f1z.md) | minor | 2019-12-02 09:01 UTC | 2019-12-02 12:02 UTC | 3.0 h | resolved |
| [Inbound call failures towards european phone numbers](https://rewindex.com/company/plivo/incidents/gfyvqbxp8zc9.md) | minor | 2019-12-02 11:50 UTC | 2019-12-02 12:06 UTC | 16 min | resolved |
| [Call failures on inbound voice and sms delivery towards the El Paso phone numbers](https://rewindex.com/company/plivo/incidents/tt66m7g614sl.md) | minor | 2019-12-04 19:25 UTC | 2019-12-05 18:06 UTC | 23 h | resolved |
| [Call failures on inbound voice and sms delivery towards the Clarksburg phone numbers](https://rewindex.com/company/plivo/incidents/24s52q1xn0bl.md) | minor | 2019-12-05 06:16 UTC | 2019-12-05 11:02 UTC | 4.8 h | resolved |
| [Voice API platform outage](https://rewindex.com/company/plivo/incidents/9yzqypm9ng1t.md) | none | 2019-12-10 08:41 UTC | 2019-12-10 08:41 UTC | 0 min | resolved |
| [Call failures on inbound voice and sms delivery towards Brazil(Campo Grande, Londrina, and Vitoria)](https://rewindex.com/company/plivo/incidents/8y6cdg6vv1tr.md) | none | 2019-12-12 19:18 UTC | 2019-12-12 20:24 UTC | 1.1 h | resolved |
| [Incoming Call failure for Voice and Zentrunk in US](https://rewindex.com/company/plivo/incidents/hlglylvsdssb.md) | none | 2019-12-17 19:30 UTC | 2019-12-17 19:30 UTC | 0 min | resolved |
| [Two-way  SMS delivery delay on  towards the USA](https://rewindex.com/company/plivo/incidents/52l83n8y66w2.md) | minor | 2019-12-18 00:18 UTC | 2019-12-18 05:59 UTC | 5.7 h | resolved |
| [Call failures on inbound voice towards El Salvador phone numbers](https://rewindex.com/company/plivo/incidents/43zx6gsb5xgj.md) | minor | 2019-12-18 04:39 UTC | 2019-12-18 05:32 UTC | 53 min | resolved |
| [Call failures on inbound voice and sms delivery towards Mansfield, OH](https://rewindex.com/company/plivo/incidents/n6xhqj3nscc9.md) | none | 2019-12-21 20:45 UTC | 2019-12-21 21:16 UTC | 31 min | resolved |
| [Delivery delay on outbound SMS towards AT&T US phone numbers](https://rewindex.com/company/plivo/incidents/5g9nrdplpsph.md) | minor | 2019-12-22 03:55 UTC | 2019-12-22 10:36 UTC | 6.7 h | resolved |
| [Delivery delay on two way shortcode  SMS towards AT&T US phone numbers](https://rewindex.com/company/plivo/incidents/q82yp5f4w92h.md) | minor | 2019-12-23 22:03 UTC | 2019-12-24 03:29 UTC | 5.4 h | resolved |
| [Delivery delay on Inbound SMS towards US & Canada phone numbers: AT&T](https://rewindex.com/company/plivo/incidents/s1dh1py8tsw1.md) | minor | 2019-12-24 02:52 UTC | 2019-12-24 03:12 UTC | 20 min | resolved |
| [Delivery delay on two way toll-free  SMS towards AT&T US phone numbers and Canada](https://rewindex.com/company/plivo/incidents/cw22tt186bxq.md) | minor | 2019-12-24 17:42 UTC | 2019-12-27 16:30 UTC | 3 d | resolved |
| [Call failures on inbound voice and inbound sms delivery delay towards Columbia, SC phone numbers](https://rewindex.com/company/plivo/incidents/wkn4qv9bbwb2.md) | minor | 2019-12-30 19:02 UTC | 2019-12-31 00:12 UTC | 5.2 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound voice in the US phone numbers](https://rewindex.com/company/plivo/incidents/bkr8rmmp2lpg.md) | maintenance | 2019-12-06 04:00 UTC | 2019-12-06 12:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Minor interruption of SIP endpoint registration service](https://rewindex.com/company/plivo/incidents/4h8zzldgjj08.md) | maintenance | 2019-12-08 07:00 UTC | 2019-12-08 07:27 UTC | 27 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in the US & Canada](https://rewindex.com/company/plivo/incidents/yd4gndn8y0cb.md) | maintenance | 2019-12-09 08:00 UTC | 2019-12-09 11:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in the US & Canada](https://rewindex.com/company/plivo/incidents/glyjyntrng4d.md) | maintenance | 2019-12-11 07:00 UTC | 2019-12-11 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in South Africa](https://rewindex.com/company/plivo/incidents/7tx23wshl3wv.md) | maintenance | 2019-12-12 22:00 UTC | 2019-12-13 04:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in the US & Canada](https://rewindex.com/company/plivo/incidents/d9jbmlnz8kv1.md) | maintenance | 2019-12-13 08:00 UTC | 2020-01-06 08:00 UTC | 24 d | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound voice and inbound SMS in Sweden](https://rewindex.com/company/plivo/incidents/mslpkhk0vqhc.md) | maintenance | 2019-12-15 23:00 UTC | 2019-12-16 03:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in the US & Canada](https://rewindex.com/company/plivo/incidents/g409lxz7m0fc.md) | maintenance | 2019-12-18 03:00 UTC | 2019-12-18 12:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in the US & Canada](https://rewindex.com/company/plivo/incidents/9pjx8246zcqv.md) | maintenance | 2019-12-18 07:00 UTC | 2019-12-18 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Two-way Toll-free SMS in the US & Canada](https://rewindex.com/company/plivo/incidents/g059tv46tp0y.md) | maintenance | 2019-12-19 03:00 UTC | 2019-12-19 12:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on Inbound SMS in Korea, France, Indonesia](https://rewindex.com/company/plivo/incidents/8pr0l5m0bc68.md) | maintenance | 2019-12-23 04:00 UTC | 2019-12-23 07:00 UTC | 3.0 h | resolved |

## Cite this

Plivo posted 15 status incidents in December 2019 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2019/12
- Citation: Plivo, “Plivo in December 2019” (2019-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2019/12 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in December 2019 (2019-12-01)](https://rewindex.com/company/plivo/2019/12)`


---
Canonical: https://rewindex.com/company/plivo/2019/12 · Markdown: https://rewindex.com/company/plivo/2019/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:09:04.082Z
