# Plivo in April 2019: incidents, uptime and changes

> Plivo in April 2019: 38 incidents on its status page (4 major or critical), 99.28% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2019/04
Last updated: 2019-05-01T00:00:00Z

- Incidents posted: 38 (major/critical: 4) · Maintenance: 28
- By vendor impact label: major 4, minor 31, none 3
- Uptime (vendor-reported): 99.28% free of major/critical incidents, 40.71% free of any incident; outage time 5 h 8 min, incident time 17.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2019](https://rewindex.com/company/plivo/2019/03.md) · Next: [May 2019](https://rewindex.com/company/plivo/2019/05.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Failures on all outbound SMS towards Malaysia on Celcom phone numbers](https://rewindex.com/company/plivo/incidents/v0hq3pmrx7qk.md) | major | 2019-04-01 11:25 UTC | 2019-04-01 16:09 UTC | 4.7 h | resolved |
| [Failures in Inbound SMS on SMS API](https://rewindex.com/company/plivo/incidents/w7mbsjz5dxng.md) | major | 2019-04-01 16:08 UTC | 2019-04-01 16:13 UTC | 5 min | resolved |
| [Failures in Inbound SMS on SMS API](https://rewindex.com/company/plivo/incidents/0rdv2m5hqjg1.md) | major | 2019-04-01 16:39 UTC | 2019-04-01 16:43 UTC | 4 min | resolved |
| [Partial processing delays on two-way SMS on SMS API](https://rewindex.com/company/plivo/incidents/yyjwnpksc32v.md) | major | 2019-04-29 16:46 UTC | 2019-04-29 17:02 UTC | 16 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Failures on all outbound SMS towards Malaysia on Celcom phone numbers](https://rewindex.com/company/plivo/incidents/v0hq3pmrx7qk.md) | major | 2019-04-01 11:25 UTC | 2019-04-01 16:09 UTC | 4.7 h | resolved |
| [Failures in Inbound SMS on SMS API](https://rewindex.com/company/plivo/incidents/w7mbsjz5dxng.md) | major | 2019-04-01 16:08 UTC | 2019-04-01 16:13 UTC | 5 min | resolved |
| [Failures in Inbound SMS on SMS API](https://rewindex.com/company/plivo/incidents/0rdv2m5hqjg1.md) | major | 2019-04-01 16:39 UTC | 2019-04-01 16:43 UTC | 4 min | resolved |
| [Call failures on inbound  voice towards Philippines numbers](https://rewindex.com/company/plivo/incidents/g9j6k5fbsd4k.md) | minor | 2019-04-02 02:55 UTC | 2019-04-02 09:12 UTC | 6.3 h | resolved |
| [Call failures on inbound voice towards Indonesia phone numbers](https://rewindex.com/company/plivo/incidents/6bwrsj7vy70r.md) | minor | 2019-04-04 11:26 UTC | 2019-04-08 09:51 UTC | 4 d | resolved |
| [Call failures on inbound voice towards Halifax phone numbers in Canada](https://rewindex.com/company/plivo/incidents/vlg1lsjxybwq.md) | minor | 2019-04-04 15:32 UTC | 2019-04-04 18:37 UTC | 3.1 h | resolved |
| [Intermittent call delays on the Voice API in US East](https://rewindex.com/company/plivo/incidents/7wnn39bs4lhs.md) | none | 2019-04-04 22:15 UTC | 2019-04-04 22:15 UTC | 0 min | resolved |
| [Call failures on inbound voice towards El Salvador phone numbers](https://rewindex.com/company/plivo/incidents/px6jwk3vps59.md) | minor | 2019-04-05 09:02 UTC | 2019-04-05 15:10 UTC | 6.1 h | resolved |
| [Call failures on inbound voice towards Belgium phone numbers](https://rewindex.com/company/plivo/incidents/tstyyg3skpzk.md) | minor | 2019-04-05 14:58 UTC | 2019-04-05 18:28 UTC | 3.5 h | resolved |
| [Call failures on all inbound voice calls towards Denmark phone numbers](https://rewindex.com/company/plivo/incidents/sfww0z0d7y9x.md) | minor | 2019-04-08 13:33 UTC | 2019-04-08 15:34 UTC | 2.0 h | resolved |
| [Partial failures on two-way SMS on Plivo SMS API](https://rewindex.com/company/plivo/incidents/37f7ml26p1lw.md) | minor | 2019-04-08 16:18 UTC | 2019-04-08 17:39 UTC | 1.4 h | resolved |
| [Failures on Inbound voice & SMS  towards Bloomington, Indiana phone numbers](https://rewindex.com/company/plivo/incidents/j5v1m6zy2rjc.md) | minor | 2019-04-09 07:23 UTC | 2019-04-09 10:34 UTC | 3.2 h | resolved |
| [Failures on inbound Voice & SMS towards Poland phone numbers](https://rewindex.com/company/plivo/incidents/00f9gnsbykl1.md) | minor | 2019-04-09 15:22 UTC | 2019-04-10 09:38 UTC | 18 h | resolved |
| [Intermittent two-way call connection delays on the Voice API  in US East Region](https://rewindex.com/company/plivo/incidents/fv1y1hg68c8b.md) | minor | 2019-04-10 14:23 UTC | 2019-04-10 14:53 UTC | 30 min | resolved |
| [Call failures on inbound voice towards Indonesia phone numbers](https://rewindex.com/company/plivo/incidents/l0ts5620sh7w.md) | minor | 2019-04-10 16:15 UTC | 2019-04-11 12:58 UTC | 21 h | resolved |
| [Delivery Receipt delays on Outbound SMS towards US numbers](https://rewindex.com/company/plivo/incidents/1gz54zh0s8xy.md) | none | 2019-04-11 13:50 UTC | 2019-04-11 16:17 UTC | 2.5 h | resolved |
| [Call failures on inbound voice towards Spain phone numbers](https://rewindex.com/company/plivo/incidents/j3997wmkcmwr.md) | minor | 2019-04-12 09:50 UTC | 2019-04-12 10:28 UTC | 38 min | resolved |
| [Failures on Inbound voice towards Roanoke phone numbers is US](https://rewindex.com/company/plivo/incidents/n7yg45bx7tjb.md) | minor | 2019-04-12 15:40 UTC | 2019-04-13 16:07 UTC | 24 h | resolved |
| [Failures on Inbound Voice & SMS towards Peoria phone numbers in the US](https://rewindex.com/company/plivo/incidents/kq9f1yrw34kj.md) | minor | 2019-04-17 06:22 UTC | 2019-04-17 13:50 UTC | 7.5 h | resolved |
| [Call failures on inbound voice towards Amarillo, Texas phone numbers](https://rewindex.com/company/plivo/incidents/8w1vwcpw3x2b.md) | minor | 2019-04-18 05:55 UTC | 2019-04-19 16:36 UTC | 35 h | resolved |
| [Call failures on inbound voice towards Indonesia phone numbers](https://rewindex.com/company/plivo/incidents/nj96p6tdpmvc.md) | minor | 2019-04-18 10:07 UTC | 2019-04-29 10:52 UTC | 11 d | resolved |
| [Call failures on inbound voice towards El Paso, Texas phone numbers](https://rewindex.com/company/plivo/incidents/pgvsjd77zxb5.md) | minor | 2019-04-20 00:38 UTC | 2019-04-21 15:43 UTC | 39 h | resolved |
| [Call failures on inbound voice towards San Luis Obispo phone numbers in US](https://rewindex.com/company/plivo/incidents/rrszn4r3b9rj.md) | minor | 2019-04-20 13:14 UTC | 2019-04-20 19:36 UTC | 6.4 h | resolved |
| [Call failures on inbound voice towards Lynchburg phone numbers in US](https://rewindex.com/company/plivo/incidents/2pmd5v5g0qtw.md) | minor | 2019-04-20 22:27 UTC | 2019-04-21 10:10 UTC | 12 h | resolved |
| [Call failures on inbound voice towards Beaumont, Texas phone numbers](https://rewindex.com/company/plivo/incidents/1s8bqwcrbyvc.md) | minor | 2019-04-22 06:43 UTC | 2019-04-23 03:58 UTC | 21 h | resolved |
| [Call failures on inbound voice towards Waco, Texas phone numbers](https://rewindex.com/company/plivo/incidents/wccwqrcllbzq.md) | minor | 2019-04-22 06:45 UTC | 2019-04-23 09:51 UTC | 27 h | resolved |
| [Call connection delays on inbound voice towards Italy (in the area of Napoli) phone numbers](https://rewindex.com/company/plivo/incidents/ds1rjtlt5pjw.md) | minor | 2019-04-22 07:35 UTC | 2019-04-22 08:47 UTC | 1.2 h | resolved |
| [Call failures on inbound voice towards Portland, Maine phone numbers](https://rewindex.com/company/plivo/incidents/w60vvxm3c9qy.md) | minor | 2019-04-22 14:38 UTC | 2019-04-23 14:48 UTC | 24 h | resolved |
| [Call connection delays on inbound voice towards Italy (in the area of Napoli) phone numbers](https://rewindex.com/company/plivo/incidents/tfszd9w2x72h.md) | minor | 2019-04-24 13:57 UTC | 2019-04-24 19:27 UTC | 5.5 h | resolved |
| [Delivery delays on two-way SMS towards US & Canada Toll-Free numbers](https://rewindex.com/company/plivo/incidents/06dxt47v5y92.md) | minor | 2019-04-25 07:31 UTC | 2019-04-25 14:24 UTC | 6.9 h | resolved |
| [Call failures on inbound voice towards Bloomington phone numbers in US](https://rewindex.com/company/plivo/incidents/bfpyx0p3zjp1.md) | minor | 2019-04-25 17:28 UTC | 2019-04-27 05:58 UTC | 37 h | resolved |
| [Call failures on inbound voice towards Mansfield phone numbers in US](https://rewindex.com/company/plivo/incidents/kj6jkq75dcn3.md) | minor | 2019-04-26 00:33 UTC | 2019-04-26 18:50 UTC | 18 h | resolved |
| [Failures on outbound Tollfree, Regular & Shortcode SMS on SMS API](https://rewindex.com/company/plivo/incidents/k3dpgb4blgdn.md) | none | 2019-04-26 10:59 UTC | 2019-04-26 10:59 UTC | 0 min | resolved |
| [Call failures on inbound voice towards Brazil (in the area of Baru, Campinas, Santos and Sorocaba) phone numbers](https://rewindex.com/company/plivo/incidents/hgq3rnv5hn9r.md) | minor | 2019-04-29 00:24 UTC | 2019-04-29 19:54 UTC | 20 h | resolved |
| [Call failures on inbound voice & sms towards Denmark phone numbers](https://rewindex.com/company/plivo/incidents/knjkqgksy5fr.md) | minor | 2019-04-29 14:31 UTC | 2019-04-29 14:59 UTC | 28 min | resolved |
| [Partial processing delays on two-way SMS on SMS API](https://rewindex.com/company/plivo/incidents/yyjwnpksc32v.md) | major | 2019-04-29 16:46 UTC | 2019-04-29 17:02 UTC | 16 min | resolved |
| [Call failures on inbound voice towards Lynchburg phone numbers in US](https://rewindex.com/company/plivo/incidents/33nj8m3cwkrb.md) | minor | 2019-04-30 11:06 UTC | 2019-04-30 21:19 UTC | 10 h | resolved |
| [Delivery delays on outbound SMS to T-Mobile from all US Shortcode numbers](https://rewindex.com/company/plivo/incidents/m65mgvxwjwvc.md) | minor | 2019-04-30 16:09 UTC | 2019-04-30 17:41 UTC | 1.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way SMS in the US & Canada](https://rewindex.com/company/plivo/incidents/fl1v8kfrm3tn.md) | maintenance | 2019-04-02 05:01 UTC | 2019-04-02 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way SMS in the US : US Cellular](https://rewindex.com/company/plivo/incidents/nxdskhgpnyc5.md) | maintenance | 2019-04-02 06:01 UTC | 2019-04-02 09:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in US & Canada](https://rewindex.com/company/plivo/incidents/qzpt5w3wz4pg.md) | maintenance | 2019-04-04 04:00 UTC | 2019-04-04 06:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way SMS in the US & Canada](https://rewindex.com/company/plivo/incidents/mpn7493wg6h6.md) | maintenance | 2019-04-04 05:00 UTC | 2019-04-04 05:30 UTC | 30 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Shortcode SMS in US : AT&T USA](https://rewindex.com/company/plivo/incidents/6fyfbq5q70bd.md) | maintenance | 2019-04-04 07:00 UTC | 2019-04-04 10:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Shortcode SMS in US : T-MOBILE](https://rewindex.com/company/plivo/incidents/bnv5m65g5kkp.md) | maintenance | 2019-04-05 07:01 UTC | 2019-04-05 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on inbound SMS in India towards Vodafone phone numbers](https://rewindex.com/company/plivo/incidents/tsk0mwrfzvtj.md) | maintenance | 2019-04-05 21:30 UTC | 2019-04-06 00:31 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way SMS in the US & Canada](https://rewindex.com/company/plivo/incidents/38tmrcr6pjpj.md) | maintenance | 2019-04-06 05:00 UTC | 2019-04-06 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Toll-free SMS in  US & Canada](https://rewindex.com/company/plivo/incidents/s2wshlpkcf4m.md) | maintenance | 2019-04-07 05:01 UTC | 2019-04-07 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way toll-free SMS in US and Canada](https://rewindex.com/company/plivo/incidents/cxfk4n4kyp2b.md) | maintenance | 2019-04-09 05:47 UTC | 2019-04-09 05:52 UTC | 5 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Shortcode SMS in US : AT&T USA](https://rewindex.com/company/plivo/incidents/5dj5pg22q9yd.md) | maintenance | 2019-04-09 07:00 UTC | 2019-04-09 10:01 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way toll-free SMS in US and Canada](https://rewindex.com/company/plivo/incidents/mgqx345c328z.md) | maintenance | 2019-04-11 05:00 UTC | 2019-04-11 05:30 UTC | 30 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Shortcode SMS in US : AT&T USA](https://rewindex.com/company/plivo/incidents/601dzwqp7yyx.md) | maintenance | 2019-04-12 07:00 UTC | 2019-04-12 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound\\Outbound SMS in US](https://rewindex.com/company/plivo/incidents/vlbgffxdxxd6.md) | maintenance | 2019-04-13 04:00 UTC | 2019-04-13 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way SMS in US.](https://rewindex.com/company/plivo/incidents/j0byzk9byny8.md) | maintenance | 2019-04-14 04:00 UTC | 2019-04-14 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way SMS in US](https://rewindex.com/company/plivo/incidents/m85x2c7d1cq4.md) | maintenance | 2019-04-14 04:00 UTC | 2019-04-14 08:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on two-way Shortcode SMS in US : AT&T USA](https://rewindex.com/company/plivo/incidents/fhnpswc3rbn4.md) | maintenance | 2019-04-16 07:00 UTC | 2019-04-16 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound\\Outbound SMS in South Africa towards TELKOM phone numbers](https://rewindex.com/company/plivo/incidents/dkb6dvc0v9c1.md) | maintenance | 2019-04-16 22:00 UTC | 2019-04-17 04:00 UTC | 6.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound\\Outbound Tollfree & Shortcode SMS in US towards AT&T phone numbers](https://rewindex.com/company/plivo/incidents/v5qc2h3kkh11.md) | maintenance | 2019-04-18 02:00 UTC | 2019-04-18 10:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound Tollfree & Fixed Voice Calls in US & Canada](https://rewindex.com/company/plivo/incidents/xqxmyblh51g0.md) | maintenance | 2019-04-18 07:00 UTC | 2019-04-18 09:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound\\Outbound Tollfree & Shortcode SMS in US towards AT&T phone numbers](https://rewindex.com/company/plivo/incidents/4vk6hmbyp2l2.md) | maintenance | 2019-04-19 02:00 UTC | 2019-04-19 10:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Shortcode SMS towards AT&T phone numbers in US](https://rewindex.com/company/plivo/incidents/ww4kgf72zqfp.md) | maintenance | 2019-04-24 02:00 UTC | 2019-04-24 10:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Lynchburg, Virginia.](https://rewindex.com/company/plivo/incidents/2z98f3wdzvq9.md) | maintenance | 2019-04-24 04:00 UTC | 2019-04-24 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Inbound SMS towards US & Canada phone numbers](https://rewindex.com/company/plivo/incidents/p7844jkyry3m.md) | maintenance | 2019-04-24 06:01 UTC | 2019-04-24 07:00 UTC | 59 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Tollfree & Shortcode SMS towards AT&T phone numbers in US](https://rewindex.com/company/plivo/incidents/rxk3dxtkppfn.md) | maintenance | 2019-04-25 02:00 UTC | 2019-04-25 10:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation on incoming calls in Lynchburg, Virginia.](https://rewindex.com/company/plivo/incidents/5qrkm8dxgx8y.md) | maintenance | 2019-04-25 04:00 UTC | 2019-04-25 09:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Tollfree SMS in US & Canada](https://rewindex.com/company/plivo/incidents/gj3dgq6d2lq0.md) | maintenance | 2019-04-25 05:00 UTC | 2019-04-25 07:01 UTC | 2.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation impacting Shortcode SMS towards Sprint USA phone numbers in US](https://rewindex.com/company/plivo/incidents/l8jyzjllrlz6.md) | maintenance | 2019-04-30 08:00 UTC | 2019-04-30 10:00 UTC | 2.0 h | resolved |

## Cite this

Plivo posted 38 status incidents in April 2019 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2019/04
- Citation: Plivo, “Plivo in April 2019” (2019-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2019/04 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in April 2019 (2019-04-01)](https://rewindex.com/company/plivo/2019/04)`


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Canonical: https://rewindex.com/company/plivo/2019/04 · Markdown: https://rewindex.com/company/plivo/2019/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:25:48.264Z