# Plivo in August 2018: incidents, uptime and changes

> Plivo in August 2018: 24 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2018/08
Last updated: 2018-09-01T00:00:00Z

- Incidents posted: 24 (major/critical: 0) · Maintenance: 9
- By vendor impact label: minor 20, none 4
- Uptime (vendor-reported): 100% free of major/critical incidents, 81.29% free of any incident; outage time 0 min, incident time 5.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2018](https://rewindex.com/company/plivo/2018/07.md) · Next: [September 2018](https://rewindex.com/company/plivo/2018/09.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Inbound Voice Service Outage - Denmark](https://rewindex.com/company/plivo/incidents/zsdz9z7bpyzv.md) | minor | 2018-08-01 00:23 UTC | 2018-08-01 06:35 UTC | 6.2 h | resolved |
| [Delays in processing CDR](https://rewindex.com/company/plivo/incidents/6f198z7pqc41.md) | none | 2018-08-07 17:06 UTC | 2018-08-07 18:04 UTC | 58 min | resolved |
| [Call failures on small subset of international numbers](https://rewindex.com/company/plivo/incidents/642vy8qfq1yz.md) | none | 2018-08-08 09:56 UTC | 2018-08-08 11:41 UTC | 1.8 h | resolved |
| [Delivery delays on outbound SMS to T Mobile- US  Shortcode numbers](https://rewindex.com/company/plivo/incidents/x92vrpbyz3p8.md) | minor | 2018-08-09 17:42 UTC | 2018-08-09 20:05 UTC | 2.4 h | resolved |
| [Two way SMS - Degraded Performance](https://rewindex.com/company/plivo/incidents/d4gzf8dl48wy.md) | minor | 2018-08-09 20:30 UTC | 2018-08-09 23:54 UTC | 3.4 h | resolved |
| [Incident Report : Unable to add Phone numbers to Sub-accounts on Console](https://rewindex.com/company/plivo/incidents/4mdq6b2z52zv.md) | minor | 2018-08-11 00:08 UTC | 2018-08-11 01:09 UTC | 1.0 h | resolved |
| [Incident Report : Service degradation impacting inbound Voice & SMS in Fresno City - California, US](https://rewindex.com/company/plivo/incidents/7dz4glhsvcjs.md) | minor | 2018-08-11 10:48 UTC | 2018-08-12 03:45 UTC | 17 h | resolved |
| [Incident Report : Service degradation impacting inbound Voice in  New Zealand](https://rewindex.com/company/plivo/incidents/6n0mg92zqj3z.md) | minor | 2018-08-12 20:59 UTC | 2018-08-12 22:25 UTC | 1.4 h | resolved |
| [Incident Report : Service degradation impacting inbound Voice & SMS in Bloomington, US](https://rewindex.com/company/plivo/incidents/wx9j0rr7t4f4.md) | minor | 2018-08-13 06:17 UTC | 2018-08-13 10:50 UTC | 4.5 h | resolved |
| [Incident Report : Service degradation impacting inbound Voice in Greece](https://rewindex.com/company/plivo/incidents/m7zcprbt07xs.md) | minor | 2018-08-13 11:54 UTC | 2018-08-13 14:30 UTC | 2.6 h | resolved |
| [Incident Report : Service degradation impacting Short Code SMS in US towards Sprint/Boost/Virgin](https://rewindex.com/company/plivo/incidents/zksmhprqh79y.md) | minor | 2018-08-13 12:27 UTC | 2018-08-14 04:20 UTC | 16 h | resolved |
| [Incident Report : Service degradation impacting Toll Free SMS  in US towards T-Mobile](https://rewindex.com/company/plivo/incidents/qrzslc4rwnqt.md) | minor | 2018-08-16 13:58 UTC | 2018-08-16 18:26 UTC | 4.5 h | resolved |
| [Incident Report : Service degradation impacting fixed inbound Voice Calls in Canada](https://rewindex.com/company/plivo/incidents/v84ptjh2f8cb.md) | minor | 2018-08-17 16:11 UTC | 2018-08-17 23:22 UTC | 7.2 h | resolved |
| [Service degradation impacting fixed inbound Voice Calls in Johnson City, Tennessee](https://rewindex.com/company/plivo/incidents/y9jj2nxb7zzy.md) | minor | 2018-08-17 20:14 UTC | 2018-08-18 03:36 UTC | 7.4 h | resolved |
| [Incident Report : Service degradation impacting inbound voice in Colombia](https://rewindex.com/company/plivo/incidents/pc2ndhglm54z.md) | minor | 2018-08-20 15:54 UTC | 2018-08-20 20:33 UTC | 4.7 h | resolved |
| [Service degradation impacting inbound Voice   - Evansville, Indiana](https://rewindex.com/company/plivo/incidents/g109l0lfyfr4.md) | minor | 2018-08-22 02:48 UTC | 2018-08-22 18:33 UTC | 16 h | resolved |
| [Service degradation of TollFree SMS -  US & Canada.](https://rewindex.com/company/plivo/incidents/x43m32m01n0d.md) | minor | 2018-08-23 18:29 UTC | 2018-08-23 18:54 UTC | 25 min | resolved |
| [Incident Report : Service degradation impacting Incoming Voice in Bulgaria](https://rewindex.com/company/plivo/incidents/nq72jzj4ldff.md) | minor | 2018-08-25 23:03 UTC | 2018-08-26 13:23 UTC | 14 h | resolved |
| [Outbound SMS Failure from Sub-Accounts](https://rewindex.com/company/plivo/incidents/kc33cb92hh73.md) | none | 2018-08-27 12:24 UTC | 2018-08-27 12:24 UTC | 0 min | resolved |
| [Incident Report : Service degradation impacting incoming calls on few phone numbers in Spain](https://rewindex.com/company/plivo/incidents/j9r3w4sncfpd.md) | minor | 2018-08-27 23:34 UTC | 2018-08-28 01:16 UTC | 1.7 h | resolved |
| [Elevated 5xx errors from API](https://rewindex.com/company/plivo/incidents/m0fh6z0wgzsz.md) | none | 2018-08-28 07:04 UTC | 2018-08-28 07:04 UTC | 0 min | resolved |
| [Service Degradation - SMS API Service](https://rewindex.com/company/plivo/incidents/w3pdbvgkwc9c.md) | minor | 2018-08-30 10:29 UTC | 2018-08-30 10:36 UTC | 7 min | resolved |
| [Incident Report : Service degradation impacting Incoming Voice in Finland](https://rewindex.com/company/plivo/incidents/t5jf8qyjsvxb.md) | minor | 2018-08-30 22:44 UTC | 2018-08-31 00:34 UTC | 1.8 h | resolved |
| [Incident Report : Service degradation impacting Incoming SMS in Hong Kong,Australia,Germany,Finland](https://rewindex.com/company/plivo/incidents/3csmd76f6wcl.md) | minor | 2018-08-31 00:04 UTC | 2018-08-31 00:54 UTC | 50 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Emergency Maintenance - Inbound Voice - US](https://rewindex.com/company/plivo/incidents/gdckkk6w2l2f.md) | maintenance | 2018-08-07 06:01 UTC | 2018-08-07 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Emergency Maintenance - Inbound Voice - Chile](https://rewindex.com/company/plivo/incidents/njl26wcb2n9d.md) | maintenance | 2018-08-08 09:00 UTC | 2018-08-08 09:30 UTC | 30 min | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation of Inbound Voice in Indonesia.](https://rewindex.com/company/plivo/incidents/qn5876ccxlw3.md) | maintenance | 2018-08-12 19:00 UTC | 2018-08-12 20:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation of Inbound Voice in Indonesia.](https://rewindex.com/company/plivo/incidents/1gs29qxhzx2p.md) | maintenance | 2018-08-14 15:00 UTC | 2018-08-14 16:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Mobility Maintenance - AT&T - US & Canada](https://rewindex.com/company/plivo/incidents/d66lffs3yfjb.md) | maintenance | 2018-08-15 03:01 UTC | 2018-08-15 11:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] Service Degradation on inbound/outbound Toll-Free SMS to T Mobile - US](https://rewindex.com/company/plivo/incidents/dfpxtlcgkmlg.md) | maintenance | 2018-08-16 05:01 UTC | 2018-08-16 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] Service degradation of Toll Free SMS -  US & Canada.](https://rewindex.com/company/plivo/incidents/cqcccph53mdm.md) | maintenance | 2018-08-23 05:00 UTC | 2018-08-23 09:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation of Netherland Incoming Voice](https://rewindex.com/company/plivo/incidents/8k9yt5d0z1s1.md) | maintenance | 2018-08-28 03:00 UTC | 2018-08-28 04:46 UTC | 1.8 h | resolved |
| [\[Scheduled\] Scheduled Maintenance : Service degradation of Inbound Fixed and Toll Free Voice in US & Canada](https://rewindex.com/company/plivo/incidents/q7ty6p8qy8dd.md) | maintenance | 2018-08-30 04:01 UTC | 2018-08-30 07:01 UTC | 3.0 h | resolved |

## Cite this

Plivo posted 24 status incidents in August 2018 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2018/08
- Citation: Plivo, “Plivo in August 2018” (2018-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2018/08 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in August 2018 (2018-08-01)](https://rewindex.com/company/plivo/2018/08)`


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Canonical: https://rewindex.com/company/plivo/2018/08 · Markdown: https://rewindex.com/company/plivo/2018/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:07.713Z