# Plivo in December 2017: incidents, uptime and changes

> Plivo in December 2017: 6 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2017/12
Last updated: 2018-01-01T00:00:00Z

- Incidents posted: 6 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 4, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 98.70% free of any incident; outage time 0 min, incident time 9 h 36 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2017](https://rewindex.com/company/plivo/2017/11.md) · Next: [January 2018](https://rewindex.com/company/plivo/2018/01.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Delayed and failed messages over Toll-free SMS](https://rewindex.com/company/plivo/incidents/qxgkbrdjjvk0.md) | minor | 2017-12-05 15:02 UTC | 2017-12-05 16:52 UTC | 1.8 h | resolved |
| [Intermittent issue SMS API](https://rewindex.com/company/plivo/incidents/6375t4n7sssz.md) | minor | 2017-12-18 10:15 UTC | 2017-12-18 11:35 UTC | 1.3 h | resolved |
| [SIP Phone and WebSDK timeout](https://rewindex.com/company/plivo/incidents/z9w3x5hy3yg4.md) | none | 2017-12-18 19:50 UTC | 2017-12-18 19:50 UTC | 0 min | resolved |
| [UK DIDs partially affected](https://rewindex.com/company/plivo/incidents/zwy9yjw6v4y5.md) | minor | 2017-12-21 16:20 UTC | 2017-12-21 20:37 UTC | 4.3 h | resolved |
| [Service degradation in outbound calls](https://rewindex.com/company/plivo/incidents/jbq2l9vdr04v.md) | minor | 2017-12-22 12:06 UTC | 2017-12-22 14:15 UTC | 2.1 h | resolved |
| [Issue with Voice calls for Voice Queue enabled customers](https://rewindex.com/company/plivo/incidents/xq5x6t81kplj.md) | none | 2017-12-26 16:59 UTC | 2017-12-26 17:36 UTC | 37 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance - Support Portal](https://rewindex.com/company/plivo/incidents/tpmh7l46nh4j.md) | maintenance | 2017-12-25 19:30 UTC | 2017-12-25 21:30 UTC | 2.0 h | resolved |

## Cite this

Plivo posted 6 status incidents in December 2017 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2017/12
- Citation: Plivo, “Plivo in December 2017” (2017-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2017/12 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in December 2017 (2017-12-01)](https://rewindex.com/company/plivo/2017/12)`


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Canonical: https://rewindex.com/company/plivo/2017/12 · Markdown: https://rewindex.com/company/plivo/2017/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:41.451Z