# Plivo in September 2017: incidents, uptime and changes

> Plivo in September 2017: 5 incidents on its status page (1 major or critical), 99.57% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Plivo’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/plivo/2017/09
Last updated: 2017-10-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 1, none 3
- Uptime (vendor-reported): 99.57% free of major/critical incidents, 99.18% free of any incident; outage time 3 h 5 min, incident time 5 h 50 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2017](https://rewindex.com/company/plivo/2017/08.md) · Next: [October 2017](https://rewindex.com/company/plivo/2017/10.md) · [All months](https://rewindex.com/company/plivo/reports.md) · [Plivo](https://rewindex.com/company/plivo.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [SMS API errors](https://rewindex.com/company/plivo/incidents/ff3g09tfhglf.md) | major | 2017-09-15 20:27 UTC | 2017-09-15 23:32 UTC | 3.1 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [We had an intermittent elevated level of API errors for a few minutes and the issue is now resolved](https://rewindex.com/company/plivo/incidents/d1rzhw3rw8q1.md) | none | 2017-09-10 20:05 UTC | 2017-09-10 20:05 UTC | 0 min | resolved |
| [Intermittent gateway timeouts on Message Logs dashboard.](https://rewindex.com/company/plivo/incidents/9qwr6hk1y2gl.md) | minor | 2017-09-14 11:09 UTC | 2017-09-14 13:54 UTC | 2.8 h | resolved |
| [Website plivo.com error](https://rewindex.com/company/plivo/incidents/j6vb4v88cdtb.md) | none | 2017-09-14 19:01 UTC | 2017-09-14 20:14 UTC | 1.2 h | resolved |
| [SMS API errors](https://rewindex.com/company/plivo/incidents/ff3g09tfhglf.md) | major | 2017-09-15 20:27 UTC | 2017-09-15 23:32 UTC | 3.1 h | resolved |
| [Increase in Inbound & Outbound SMS Failures](https://rewindex.com/company/plivo/incidents/s12qstxwcpys.md) | none | 2017-09-25 12:00 UTC | 2017-09-25 12:00 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance & Platform Stability Improvements](https://rewindex.com/company/plivo/incidents/ccp3trv2t2jl.md) | maintenance | 2017-09-16 05:01 UTC | 2017-09-16 08:59 UTC | 4.0 h | resolved |

## Cite this

Plivo posted 5 status incidents in September 2017 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/plivo/2017/09
- Citation: Plivo, “Plivo in September 2017” (2017-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/plivo/2017/09 (CC BY 4.0).
- Markdown link: `[Plivo: Plivo in September 2017 (2017-09-01)](https://rewindex.com/company/plivo/2017/09)`


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Canonical: https://rewindex.com/company/plivo/2017/09 · Markdown: https://rewindex.com/company/plivo/2017/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:17:01.856Z