# PlanetScale: Connectivity issues with Vitess databases in GCP

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-05 18:39 UTC · Resolved: 2026-09-05 18:53 UTC · Duration: 14 min
- Updates: 3 · Affected components: us-central1 (Iowa), northamerica-northeast1 (Montréal), asia-northeast3 (Seoul), us-east4 (Northern Virginia), us-east1 (Moncks Corner), europe-west1 (St. Ghislain), europe-west4 (Eemshaven)
- [Vendor status page: https://www.planetscalestatus.com/incidents/01M1SDX367SM47F0RBA2VJYHQN](https://www.planetscalestatus.com/incidents/01M1SDX367SM47F0RBA2VJYHQN)
- [Company: PlanetScale](https://rewindex.com/company/planetscale.md)

## Summary

PlanetScale reported a major connectivity outage affecting Vitess databases in GCP from 2026-09-05 18:39 UTC to 2026-09-05 18:53 UTC, lasting 14 min. The vendor identified a networking issue and deployed mitigation, restoring connectivity; it also stated it was making improvements to address root causes and detection. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-05 18:39 UTC: We're currently experiencing issues with connectivity to Vitess databases in GCP. We're investigating the issue.
- **monitoring** 2026-09-05 18:47 UTC: We've identified an issue in our networking and deployed mitigation. Connectivity is back to normal. We're continuing to monitor.
- **resolved** 2026-09-05 18:53 UTC: We've identified an issue with database connectivity for Vitess databases in GCP. We've taken steps to resolve the issue and are making immediate improvements to address root-causes and detection. Databases connectivity is now restored.

## Rewindex changes for this incident

- 2026-09-05 18:39 UTC: [Major incident: Connectivity issues with Vitess databases in GCP](https://rewindex.com/change/i96b7909f0bcba5.md)


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Canonical: https://rewindex.com/company/planetscale/incidents/01M1SDX367SM47F0RBA2VJYHQN · Markdown: https://rewindex.com/company/planetscale/incidents/01M1SDX367SM47F0RBA2VJYHQN.md · JSON: https://rewindex.com/api/v1/companies/planetscale/incidents/01M1SDX367SM47F0RBA2VJYHQN · Generated 2026-10-18T13:32:26.826Z