# PlanetScale

- Domain: planetscale.com · Category: data
- Status page: https://www.planetscalestatus.com (polled every 10 minutes; now operational)
- Incidents archived: 6 (4 major/critical, 0 maintenances), history since 2026-07-20
- Last 90 days: 6 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2026 | 6 | 4 | 0 | 1.3 h |

## Pricing

_No structured pricing extracted yet._

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-09 22:53 UTC | [Major incident: AWS us-east-1 connectivity failures](https://rewindex.com/change/i61dc3349fcc190.md) | PlanetScale reported a major incident affecting a small number of database branches in AWS us-east-1, with connectivity failures scoped to one AZ causing replica delay and connectivity issues. It started at 2026-10-09 22:53 UTC and was resolved at 2026-10-09 23:19 UTC, lasting 25 min; the vendor said cross-zone networking fully recovered. |
| 2026-09-05 18:39 UTC | [Major incident: Connectivity issues with Vitess databases in GCP](https://rewindex.com/change/i96b7909f0bcba5.md) | PlanetScale reported a major connectivity outage affecting Vitess databases in GCP from 2026-09-05 18:39 UTC to 2026-09-05 18:53 UTC, lasting 14 min. The vendor identified a networking issue and deployed mitigation, restoring connectivity; it also stated it was making improvements to address root causes and detection. |
| 2026-09-02 16:17 UTC | [Major incident: Dashboard and API 500 errors for postgres databases](https://rewindex.com/change/i1ae7df8f494fc4.md) | PlanetScale reported a major incident affecting postgres database management pages and API endpoints, which returned 500 errors. The incident started at 2026-09-02 16:17 UTC and was resolved at 2026-09-02 16:44 UTC, lasting 27 min; PlanetScale deployed a fix. |
| 2026-07-24 14:41 UTC | [Major incident: Insights metrics underreporting](https://rewindex.com/change/i70685217269238.md) | PlanetScale reported a major incident: Insights metrics underreported for Postgres and Vitess databases, while database traffic and connectivity were unaffected. It started at 2026-07-24 14:41 UTC and was resolved at 2026-07-24 17:42 UTC, lasting 3 h 0 min. Mitigations were in place by 07-24 17:04 UTC, with signs of recovery. |

Full timeline: [PlanetScale changes](https://rewindex.com/company/planetscale/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Subprocessors | [https://planetscale.com/legal/subprocessors](https://planetscale.com/legal/subprocessors) | 1 | 2026-10-17 |  |
| Pricing | [https://planetscale.com/pricing](https://planetscale.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://trust.planetscale.com](https://trust.planetscale.com) | 2 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 6 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-09 22:53 UTC | [AWS us-east-1 connectivity failures](https://www.planetscalestatus.com/incidents/01M4HDY5JA1ZGFD2GM5518AS49) | major | 26 min |  |
| 2026-09-28 18:59 UTC | [Branch creation delays in GCP europe-west-1](https://www.planetscalestatus.com/incidents/01M3MP5YQVB18HMQ4Y476QS6SE) | minor | 2.1 h |  |
| 2026-09-05 18:39 UTC | [Connectivity issues with Vitess databases in GCP](https://www.planetscalestatus.com/incidents/01M1SDX367SM47F0RBA2VJYHQN) | major | 14 min |  |
| 2026-09-02 16:17 UTC | [Dashboard and API 500 errors for postgres databases](https://www.planetscalestatus.com/incidents/01M1HFH89KR8WWZ2A04ZNKVFYS) | major | 27 min |  |
| 2026-07-24 14:41 UTC | [Insights metrics underreporting](https://www.planetscalestatus.com/incidents/01KYA96E5XQ8Q1Z50HW2KQKAPR) | major | 3.0 h |  |
| 2026-07-20 18:29 UTC | [Insights metrics underreporting](https://www.planetscalestatus.com/incidents/01KY0CMW29SH2063REC96X0B4F) | minor | 21 h |  |


## Charts

### Chart data: PlanetScale status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2026 | 6 | 4 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2026-07 | major | 1 |
| 2026-07 | minor | 1 |
| 2026-09 | major | 2 |
| 2026-09 | minor | 1 |
| 2026-10 | major | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Subprocessors | baseline |

---
Canonical: https://rewindex.com/company/planetscale · Markdown: https://rewindex.com/company/planetscale.md · JSON: https://rewindex.com/api/v1/companies/planetscale · Generated 2026-10-18T02:27:52.479Z