# Plaid: Service Disruption Impacting Chase connections

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-22 03:34 UTC · Resolved: 2026-10-22 03:52 UTC · Duration: 18 min
- Updates: 2 · Affected components: Dashboard, API - Production
- [Vendor status page: https://status.plaid.com/incidents/01M5GTT2QH6E314JEE14GETVB5](https://status.plaid.com/incidents/01M5GTT2QH6E314JEE14GETVB5)
- [Company: Plaid](https://rewindex.com/company/plaid.md)

## Timeline of updates

- **investigating** 2026-10-22 03:34 UTC: Chase is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Chase has resolved the issue.
- **resolved** 2026-10-22 03:52 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-22 03:34 UTC: [Major incident: Service Disruption Impacting Chase connections](https://rewindex.com/change/ia1d0d8ec915949.md)
- 2026-10-22 03:53 UTC: [Incident updated: Service Disruption Impacting Chase connections](https://rewindex.com/change/r163cb2fdea2a40.md)


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Canonical: https://rewindex.com/company/plaid/incidents/01M5GTT2QH6E314JEE14GETVB5 · Markdown: https://rewindex.com/company/plaid/incidents/01M5GTT2QH6E314JEE14GETVB5.md · JSON: https://rewindex.com/api/v1/companies/plaid/incidents/01M5GTT2QH6E314JEE14GETVB5 · Generated 2026-10-22T06:11:41.676Z