# Plaid: Delayed Transactions Update Webhooks

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-13 07:40 UTC · Resolved: 2026-10-13 08:50 UTC · Duration: 1.2 h
- Updates: 2 · Affected components: API - Production
- [Vendor status page: https://status.plaid.com/incidents/01M4VGRWBYWEV5AVF3PCJ5ET7A](https://status.plaid.com/incidents/01M4VGRWBYWEV5AVF3PCJ5ET7A)
- [Company: Plaid](https://rewindex.com/company/plaid.md)

## Timeline of updates

- **identified** 2026-10-13 07:40 UTC: We identified an issue causing delays in Transactions update processing. During this time, some customers may have received fewer SYNC\_UPDATES\_AVAILABLE webhooks than expected. We applied mitigation and transaction updates began processing normally, including delivery of the accumulated backlog.
- **resolved** 2026-10-13 08:50 UTC: This incident has been resolved and the backlog of delayed transaction updates has cleared. Some customers may have observed elevated SYNC\_UPDATES\_AVAILABLE webhook volume while processing caught up. We did not observe an abnormal increase in webhook delivery failures, and no customer action is required.


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Canonical: https://rewindex.com/company/plaid/incidents/01M4VGRWBYWEV5AVF3PCJ5ET7A · Markdown: https://rewindex.com/company/plaid/incidents/01M4VGRWBYWEV5AVF3PCJ5ET7A.md · JSON: https://rewindex.com/api/v1/companies/plaid/incidents/01M4VGRWBYWEV5AVF3PCJ5ET7A · Generated 2026-10-19T23:37:48.149Z