# Plaid: Service Disruption Impacting Bank of America connections

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-26 03:40 UTC · Resolved: 2026-09-26 05:15 UTC · Duration: 1.6 h
- Updates: 2 · Affected components: Dashboard, API - Production
- [Vendor status page: https://status.plaid.com/incidents/01M3DWTA603F2C7HAXR4H69HMA](https://status.plaid.com/incidents/01M3DWTA603F2C7HAXR4H69HMA)
- [Company: Plaid](https://rewindex.com/company/plaid.md)

## Summary

Plaid reported a major disruption affecting Bank of America connections and API calls through Plaid, starting at 2026-09-26 03:40 UTC and resolved at 2026-09-26 05:15 UTC (1 h 34 min). Plaid stated that Bank of America was experiencing downtime impacting all channels and data recipients. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-26 03:40 UTC: Bank of America is currently experiencing downtime impacting all channels and data recipients. API calls through Plaid are impacted. We will provide an update when Bank of America has resolved the issue.
- **resolved** 2026-09-26 05:15 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-26 03:40 UTC: [Major incident: Service Disruption Impacting Bank of America connections](https://rewindex.com/change/i9994ad687a5a9b.md)


---
Canonical: https://rewindex.com/company/plaid/incidents/01M3DWTA603F2C7HAXR4H69HMA · Markdown: https://rewindex.com/company/plaid/incidents/01M3DWTA603F2C7HAXR4H69HMA.md · JSON: https://rewindex.com/api/v1/companies/plaid/incidents/01M3DWTA603F2C7HAXR4H69HMA · Generated 2026-10-18T12:23:09.756Z