# Plaid: Service Disruption Impacting Bank of America connections

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-08-02 14:51 UTC · Resolved: 2026-08-03 12:53 UTC · Duration: 22 h
- Updates: 2 · Affected components: Dashboard, API - Production
- [Vendor status page: https://status.plaid.com/incidents/01KZ1FBHC564M61DSA89BCHP6P](https://status.plaid.com/incidents/01KZ1FBHC564M61DSA89BCHP6P)
- [Company: Plaid](https://rewindex.com/company/plaid.md)

## Summary

Plaid reported a major disruption affecting new connections to Bank of America, starting 2026-08-02 14:51 UTC and resolved at 2026-08-03 12:53 UTC, lasting 22 h 1 min. Plaid notified Bank of America; no cause or specific fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-02 14:51 UTC: We are observing issues impacting new connections to Bank of America. We have notified Bank of America and are working to root cause and resolve this issue as quickly as possible.
- **resolved** 2026-08-03 12:53 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-02 14:51 UTC: [Major incident: Service Disruption Impacting Bank of America connections](https://rewindex.com/change/ieec84f222bca13.md)


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Canonical: https://rewindex.com/company/plaid/incidents/01KZ1FBHC564M61DSA89BCHP6P · Markdown: https://rewindex.com/company/plaid/incidents/01KZ1FBHC564M61DSA89BCHP6P.md · JSON: https://rewindex.com/api/v1/companies/plaid/incidents/01KZ1FBHC564M61DSA89BCHP6P · Generated 2026-10-18T11:40:03.334Z