# Plaid: Payouts/Refunds API degraded

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-07-23 11:41 UTC · Resolved: 2026-07-23 14:33 UTC · Duration: 2.9 h
- Updates: 5
- [Vendor status page: https://status.plaid.com/incidents/01KY7CEX9CDFFBM3FG40C1F2K9](https://status.plaid.com/incidents/01KY7CEX9CDFFBM3FG40C1F2K9)
- [Company: Plaid](https://rewindex.com/company/plaid.md)

## Timeline of updates

- **investigating** 2026-07-23 11:41 UTC: We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.
- **identified** 2026-07-23 11:51 UTC: We have identified the root cause of the issue and are actively working to mitigate the impact.
- **monitoring** 2026-07-23 12:25 UTC: This issue has been mitigated. We are closely monitoring our systems as we recover.
- **monitoring** 2026-07-23 14:28 UTC: This incident has been resolved.
- **resolved** 2026-07-23 14:33 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/plaid/incidents/01KY7CEX9CDFFBM3FG40C1F2K9 · Markdown: https://rewindex.com/company/plaid/incidents/01KY7CEX9CDFFBM3FG40C1F2K9.md · JSON: https://rewindex.com/api/v1/companies/plaid/incidents/01KY7CEX9CDFFBM3FG40C1F2K9 · Generated 2026-10-18T11:31:05.975Z