# Plaid

- Domain: plaid.com · Category: payments
- Status page: https://status.plaid.com (polled every 10 minutes; now operational)
- Incidents archived: 19 (3 major/critical, 6 maintenances), history since 2026-07-23
- Last 90 days: 19 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2026 | 19 | 3 | 6 | 3.6 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-11 08:25 UTC | [Major incident: Service Disruption Impacting Chase connections](https://rewindex.com/change/i153dc03b89a634.md) | Plaid reported a major disruption affecting Chase connections: Chase downtime impacted all channels and data recipients, including item adds and API calls through Plaid. The incident started at 2026-10-11 08:25 UTC and was resolved at 2026-10-11 09:09 UTC, lasting 44 min. |
| 2026-09-26 03:40 UTC | [Major incident: Service Disruption Impacting Bank of America connections](https://rewindex.com/change/i9994ad687a5a9b.md) | Plaid reported a major disruption affecting Bank of America connections and API calls through Plaid, starting at 2026-09-26 03:40 UTC and resolved at 2026-09-26 05:15 UTC (1 h 34 min). Plaid stated that Bank of America was experiencing downtime impacting all channels and data recipients. |
| 2026-08-02 14:51 UTC | [Major incident: Service Disruption Impacting Bank of America connections](https://rewindex.com/change/ieec84f222bca13.md) | Plaid reported a major disruption affecting new connections to Bank of America, starting 2026-08-02 14:51 UTC and resolved at 2026-08-03 12:53 UTC, lasting 22 h 1 min. Plaid notified Bank of America; no cause or specific fix was stated. |

Full timeline: [Plaid changes](https://rewindex.com/company/plaid/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://plaid.com/privacy](https://plaid.com/privacy) | 1 | 2026-10-17 |  |
| Pricing | [https://plaid.com/pricing](https://plaid.com/pricing) | 2 | 2026-10-17 |  |
| Trust / security | [https://plaid.com/trust-safety](https://plaid.com/trust-safety) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 19 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-15 14:39 UTC | [Link performance degradation](https://status.plaid.com/incidents/01M50014YEQXNA6S8F4324G9HM) | none | 9 min |  |
| 2026-10-14 21:27 UTC | [Elevated API errors](https://status.plaid.com/incidents/01M4Y50GJ97HZ59AFD870RJ5JJ) | none | 32 min |  |
| 2026-10-13 07:40 UTC | [Delayed Transactions Update Webhooks](https://status.plaid.com/incidents/01M4VGRWBYWEV5AVF3PCJ5ET7A) | minor | 1.2 h |  |
| 2026-10-11 08:25 UTC | [Service Disruption Impacting Chase connections](https://status.plaid.com/incidents/01M4N11K0FNGH20B3Q9NV2B3T2) | major | 44 min |  |
| 2026-09-26 03:40 UTC | [Service Disruption Impacting Bank of America connections](https://status.plaid.com/incidents/01M3DWTA603F2C7HAXR4H69HMA) | major | 1.6 h |  |
| 2026-09-17 20:22 UTC | [Service Disruption Impacting Chime connections](https://status.plaid.com/incidents/01M2RGH2MHHRS5TYZWT2GD5TG9) | none | 6.0 h |  |
| 2026-09-15 17:56 UTC | [Transaction Updates Delayed](https://status.plaid.com/incidents/01M2K3DWF0G5473S93321JSXDC) | none | 6.5 h |  |
| 2026-09-15 16:31 UTC | [Elevated Item add errors](https://status.plaid.com/incidents/01M2JYHYKJAZV3FCRSJ11TJNRX) | minor | 2.2 h |  |
| 2026-09-11 16:56 UTC | [Statements API downtime](https://status.plaid.com/incidents/01M28PBVKR8CN4ZEQ5JN20GJY3) | none | 5.3 h |  |
| 2026-08-24 05:36 UTC | [Elevated API errors](https://status.plaid.com/incidents/01M0S4AESCFK9ZFBZBNDR4P19P) | minor | 16 h |  |
| 2026-08-16 15:13 UTC | [Service Disruption Impacting Navy Federal Credit Union connections](https://status.plaid.com/incidents/01M05J5RV4AGP83Z33Y8CYFFMJ) | minor | 3.6 h |  |
| 2026-08-12 21:48 UTC | [Service Disruption Impacting Navy Federal Credit Union connections](https://status.plaid.com/incidents/01KZVZ5X72SY2W1R7XFRHE63C8) | none | 8.3 h |  |
| 2026-08-05 01:01 UTC | [Delayed Capital One Transactions Updates](https://status.plaid.com/incidents/01KZ7Q0NVCNJTN06Z3SKSTH1VW) | none | 6 d |  |
| 2026-08-02 14:51 UTC | [Service Disruption Impacting Bank of America connections](https://status.plaid.com/incidents/01KZ1FBHC564M61DSA89BCHP6P) | major | 22 h |  |
| 2026-08-01 01:34 UTC | [python SDK degraded on Identity Verification APIs](https://status.plaid.com/incidents/01KYXFAD5F5AG6FYQW522RARQ1) | minor | 1.4 h |  |
| 2026-07-27 16:34 UTC | [Virtual Account perfomance degradation (UK and Europe)](https://status.plaid.com/incidents/01KYJ6TD1C6KBAE2VSZ17Z9XEW) | none | 16 h |  |
| 2026-07-24 02:22 UTC | [Transaction Updates Delayed](https://status.plaid.com/incidents/01KY55B2DWMRTG7QCC4Z5RZ1KX) | minor | 7.7 h |  |
| 2026-07-23 20:36 UTC | [Transfer Status Upates Delays](https://status.plaid.com/incidents/01KY8B3W34RGZVA3ZYEBXWC9S3) | none | 1.4 h |  |
| 2026-07-23 11:41 UTC | [Payouts/Refunds API degraded](https://status.plaid.com/incidents/01KY7CEX9CDFFBM3FG40C1F2K9) | none | 2.9 h |  |


## Charts

### Chart data: Plaid status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2026 | 19 | 3 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2026-07 | minor | 1 |
| 2026-07 | none | 3 |
| 2026-08 | major | 1 |
| 2026-08 | minor | 3 |
| 2026-08 | none | 2 |
| 2026-09 | major | 1 |
| 2026-09 | minor | 1 |
| 2026-09 | none | 3 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 1 |
| 2026-10 | none | 2 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Pricing | baseline |

---
Canonical: https://rewindex.com/company/plaid · Markdown: https://rewindex.com/company/plaid.md · JSON: https://rewindex.com/api/v1/companies/plaid · Generated 2026-10-17T23:50:02.692Z
