# Pitch: App crashes when opening a presentation

> Pitch status incident “App crashes when opening a presentation” on 2026-06-25: impact minor (vendor’s label), 1.1 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pitch/incidents/inci_t48BbRRYh7ODzs
Last updated: 2026-06-25T10:16:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-25 09:09 UTC · Resolved: 2026-06-25 10:16 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Web app, Desktop applications
- [Vendor status page: https://status.pitch.com/incidents/inci\_t48BbRRYh7ODzs](https://status.pitch.com/incidents/inci_t48BbRRYh7ODzs)
- [Company: Pitch](https://rewindex.com/company/pitch.md)

## Timeline of updates

- **investigating** 2026-06-25 09:07 UTC: Some users are experiencing app crashes when opening presentations. We're investigating the issue.
- **monitoring** 2026-06-25 10:11 UTC: We've deployed a fix. To pick it up, please hard reload the web app or re-open the desktop app. Presentations should then open as expected. Note: in some cases, gradients applied yesterday might not display correctly and will need to be re-applied.
- **resolved** 2026-06-25 10:16 UTC: We verified that our fix solved the issue. Service is back to normal.

## Cite this

Status incident (vendor impact label: minor) posted by Pitch, started 2026-06-25 09:09 UTC, resolved after 1.1 h, 3 update(s).

- Canonical URL: https://rewindex.com/company/pitch/incidents/inci_t48BbRRYh7ODzs
- Citation: Pitch, “App crashes when opening a presentation” (2026-06-25 09:09 UTC). Archived by Rewindex: https://rewindex.com/company/pitch/incidents/inci_t48BbRRYh7ODzs (CC BY 4.0).
- Markdown link: `[Pitch: App crashes when opening a presentation (2026-06-25)](https://rewindex.com/company/pitch/incidents/inci_t48BbRRYh7ODzs)`


---
Canonical: https://rewindex.com/company/pitch/incidents/inci_t48BbRRYh7ODzs · Markdown: https://rewindex.com/company/pitch/incidents/inci_t48BbRRYh7ODzs.md · JSON: https://rewindex.com/api/v1/companies/pitch/incidents/inci_t48BbRRYh7ODzs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:05:39.716Z