# Pitch: Login issues with upstream provider

> Pitch status incident “Login issues with upstream provider” on 2023-10-30: impact minor (vendor’s label), 26 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pitch/incidents/inci_Db7R4tDXoaoyuf
Last updated: 2023-10-30T21:02:45Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-30 20:37 UTC · Resolved: 2023-10-30 21:02 UTC · Duration: 26 min
- Updates: 2
- [Vendor status page: https://status.pitch.com/incidents/inci\_Db7R4tDXoaoyuf](https://status.pitch.com/incidents/inci_Db7R4tDXoaoyuf)
- [Company: Pitch](https://rewindex.com/company/pitch.md)

## Timeline of updates

- **investigating** 2023-10-30 20:37 UTC: Customers are experiencing problems with logins due to an upstream service outage (Auth0). We are investigating the problem.
- **resolved** 2023-10-30 21:02 UTC: Normal operations have resumed, customers are able to log in again to Pitch.

## Cite this

Status incident (vendor impact label: minor) posted by Pitch, started 2023-10-30 20:37 UTC, resolved after 26 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/pitch/incidents/inci_Db7R4tDXoaoyuf
- Citation: Pitch, “Login issues with upstream provider” (2023-10-30 20:37 UTC). Archived by Rewindex: https://rewindex.com/company/pitch/incidents/inci_Db7R4tDXoaoyuf (CC BY 4.0).
- Markdown link: `[Pitch: Login issues with upstream provider (2023-10-30)](https://rewindex.com/company/pitch/incidents/inci_Db7R4tDXoaoyuf)`


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Canonical: https://rewindex.com/company/pitch/incidents/inci_Db7R4tDXoaoyuf · Markdown: https://rewindex.com/company/pitch/incidents/inci_Db7R4tDXoaoyuf.md · JSON: https://rewindex.com/api/v1/companies/pitch/incidents/inci_Db7R4tDXoaoyuf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:44:26.298Z