# Pitch: Degraded video functionality

> Pitch status incident “Degraded video functionality” on 2024-08-20: impact minor (vendor’s label), 54 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/pitch/incidents/inci_7Qbm8gfuJlgEAa
Last updated: 2024-08-20T14:45:02Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-08-20 13:51 UTC · Resolved: 2024-08-20 14:45 UTC · Duration: 54 min
- Updates: 2
- [Vendor status page: https://status.pitch.com/incidents/inci\_7Qbm8gfuJlgEAa](https://status.pitch.com/incidents/inci_7Qbm8gfuJlgEAa)
- [Company: Pitch](https://rewindex.com/company/pitch.md)

## Timeline of updates

- **investigating** 2024-08-20 13:51 UTC: A third-party service we rely on to provide video functionality is currently experiencing issues. This is causing some issues for Pitch's users when uploading or playing videos.
- **resolved** 2024-08-20 14:45 UTC: Service has been restored.

## Cite this

Status incident (vendor impact label: minor) posted by Pitch, started 2024-08-20 13:51 UTC, resolved after 54 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/pitch/incidents/inci_7Qbm8gfuJlgEAa
- Citation: Pitch, “Degraded video functionality” (2024-08-20 13:51 UTC). Archived by Rewindex: https://rewindex.com/company/pitch/incidents/inci_7Qbm8gfuJlgEAa (CC BY 4.0).
- Markdown link: `[Pitch: Degraded video functionality (2024-08-20)](https://rewindex.com/company/pitch/incidents/inci_7Qbm8gfuJlgEAa)`


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Canonical: https://rewindex.com/company/pitch/incidents/inci_7Qbm8gfuJlgEAa · Markdown: https://rewindex.com/company/pitch/incidents/inci_7Qbm8gfuJlgEAa.md · JSON: https://rewindex.com/api/v1/companies/pitch/incidents/inci_7Qbm8gfuJlgEAa · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:29:56.449Z