# Pinecone: [us-east-1-aws] Users cannot create new pod-based indexes; Prometheus metrics and Datadog integration cannot be reached

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-10-02 19:37 UTC · Resolved: 2024-10-03 12:42 UTC · Duration: 17 h
- Updates: 1
- [Vendor status page: https://status.pinecone.io/incidents/zxyc1c4zxby1](https://status.pinecone.io/incidents/zxyc1c4zxby1)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Timeline of updates

- **resolved** 2024-10-03 12:42 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/pinecone/incidents/zxyc1c4zxby1 · Markdown: https://rewindex.com/company/pinecone/incidents/zxyc1c4zxby1.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/zxyc1c4zxby1 · Generated 2026-10-18T11:49:03.237Z