# Pinecone: [Serverless][GCP][us-central1] 5xx errors on some read operations for some namespaces

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-12-05 18:36 UTC · Resolved: 2025-12-05 20:42 UTC · Duration: 2.1 h
- Updates: 4 · Affected components: GCP us-central1, Serverless Indexes - GCP us-central1
- [Vendor status page: https://stspg.io/ct1pv2y5vg34](https://stspg.io/ct1pv2y5vg34)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Summary

Pinecone reported a major incident affecting Serverless Indexes in GCP us-central1, with 5xx errors on some read operations for some namespaces. It ran from 2025-12-05 18:36 UTC to 2025-12-05 20:42 UTC, lasting 2 h 6 min. A fix was implemented by 20:01 UTC; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-12-05 18:36 UTC: We are currently investigating this issue.
- **identified** 2025-12-05 19:33 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-12-05 20:01 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-12-05 20:42 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-12-05 18:36 UTC: [Major incident: \[Serverless\]\[GCP\]\[us-central1\] 5xx errors on some read operations for some namespaces](https://rewindex.com/change/icc8dd8acda96f1.md)


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Canonical: https://rewindex.com/company/pinecone/incidents/st6lhklvngmc · Markdown: https://rewindex.com/company/pinecone/incidents/st6lhklvngmc.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/st6lhklvngmc · Generated 2026-10-18T11:27:54.864Z